Customer Service Assistant
2 weeks ago
Our client based in **Romford** is seeking a **temporary Customer service assistant** to work in an office environment alongside the local community, making outbound calls to offer and arrange their services. **This role is Monday to Friday, working 09:30-17:30, and temporary for 2-3 weeks.**
**This will involve**:
- Making outbound calls within the community to offer the service and answer and questions
- Supporting customers through the process
- Keeping record of participants and updating records accordingly
- Elements of data entry onto the bespoke system
- Providing excellent customer service to service users
- Working closely alongside health-care professionals to offer and organise services
**Person Specification -**
- Comfortable working within a team
- Confident speaking on the phone and making outbound calls
- Comfortable with training
- Confident with daily administrative tasks
- Able to build a rapport with customers
**Why work with Hales Group?**
- Weekly pay
- Travel scheme
- Holiday entitlement
- 24/7 support
- Rewards scheme
**Job Information**:
- Job Reference: RJ - CS - ROM
- Salary: £11.50 per hour
- Salary From: £0
- Salary To: £0
- Job Industries: Customer Service
- Job Locations: Romford
- Job Types: Temporary
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