Head of Employee Experience and Change

4 weeks ago


London, United Kingdom Legal & General Full time

Your role at a glance
We have an excellent opportunity available for a Head of Employee Experience and Change to join our team.

What you'll be doing
- Creating and executing a comprehensive strategy to improve overall employee experience, adoption to change and value realisation.
- Understanding the people impact of change associated with programmatic change that could be office space, Technology, and ways of working within the broader context of the business change agenda and the mindset and behaviours required to enable the change.
- Navigating through complex change landscapes with multiple interdependent programmes and create seamless people centred change plans.
- Driving change management strategies and plans that are tailored and personalised to maximise enablement and adoption. Developing change capabilities across HR and the business
- Developing a human centred design approach and drive a culture of innovation across the business Challenge behaviours and perceptions to drive change in our people practices supporting delivery of priorities and create sustainable change in for our business and our people. Developing change capability
- Change & Employee experience is a constantly evolving area stay up-to-date with the latest trends and best practices. This might involve attending conferences and networking events, reading industry publications, and participating in online communities.
- Partnering with the HR Directors, senior business leaders and HR Centre’s of excellence to align and co create solutions that drive value in the business.

What we're looking for
- Knowledge of methods, tools, formats and platforms, and the ability to look for new solutions that challenge the status quo when needed
- Awareness of best practice approaches within the EX, culture and change and a desire to explore these in support of innovative solutions
- Awareness of the business and markets we work with.
- Awareness of what awesome experience design looks like in a range of industries, not just financial services, or learning.
- Evidence of leading teams to deliver creative problem-solving solutions through design thinking and agile methodologies.
- Experience across levels and geographies.
- Evidence of user-led experience design work that embeds and sustains behaviour change.
- Experience of working with a diverse audience to deliver solutions that work across regions, roles, and levels.
- Consulting and managing stakeholders to deliver impact and growth. - Collaborative working with 3rd party suppliers.
- Working in Agile ways and employing Agile principles
- Leadership of dispersed, diverse, and virtual teams.
- Understanding of and ability to translate and set strategy.
- Ability and willingness to understand and question regulatory or process-based challenges we might face.
- Strong communication, coaching, facilitation, and presentation skills.
- Influencing stakeholders at a senior level to think differently about people development requirements and interventions
- Ability to use different experience design methods and virtual tools to suit audience needs.
- Able to embed, sustain and measure behaviour change because of your work.
- Project and programme management from concept to delivery.
- Developing strong relationships and networks to get things done
- Able to prioritise work and manage multiple projects simultaneously
- Typically, graduate level or corresponding experience with relevant professional qualifications

**Benefits**:
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

About L&G
The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered


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