Head of Brand and Store Experience

2 weeks ago


London, United Kingdom Head Office Full time

**About the role**:
We are currently recruiting for a Head of Brand and Store Experience to join the team on a permanent basis.

It's an exciting time at the John Lewis Partnership as we progress with our transformation plan and focus on how we best serve our customers. John Lewis is one of the country's most loved brands and, as a co-owner, is a truly special place to work. This new leadership position reports into the Marketing Director and is part of our vision to be more curated, more inspirational and more relevant to our customers. Come and work in a business that is truly committed to having a positive impact and doing things differently

You will be at the centre of defining how customers experience the John Lewis and new John Lewis Partnership brand in designing and delivering experiences that bring together the best of our product, service and experience. These experiences will add differentiation, delight our customers and deliver commercial growth for the business. This includes the design of our stores, the development of store formats, ownership of market leading propositions, and related experiences, such as Christmas. You will oversee how we bring our brand to life to engage and excite customers in key moments.

**You Will**:

- Own the development of brand propositions for the Partnership, and for John Lewis, curating the best of our product, service and experiences.
- Own and develop the brief for hero propositions and be accountable for how the proposition is developed and communicated to our customers.
- Develop the experiences and events strategy in line with both brand strategy and propositions.
- Lead the development and delivery of a commercially viable approach to store design and space planning for all existing and new formats in support of the business plan and brand strategy.
- Contribute to the strategy for store design direction and delivery of commercially viable store design solutions in a constantly evolving retail environment.
- Influence business planning and portfolio to secure investment for this work.
- Lead a high performing team in a way that is consistent with the Partnerships values.

**Essential skills you’ll need**:

- Significant experience in developing brand led marketing propositions to deliver customer and commercial outcomes
- Experience in store design and store formatting
- Experience working in leadership roles within large retail organisations
- Expert at influencing stakeholders at a senior level across Board, Exec and Directors
- Experience of delivering large scale projects into a significant store estate
- Experience in leading large teams of direct reports and in a matrix organisation
- Experience working with complex projects and managing multiple stakeholders
- Passion for the John Lewis brand and how it comes to life for our customers

**Next Steps**:

- You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
- Thanks for your patience in the meantime and for showing an interest in joining JLP.


  • Store Experience Team

    4 weeks ago


    London, United Kingdom NOBULL Full time

    NOBULL is a footwear, apparel and accessory brand for people who train hard and don't believe in excuses. The company is comprised of a small team of bright, passionate, and hardworking individuals. NOBULL’s mission is to create a globally disruptive brand by developing simply innovative products that perform for our customers. NOBULL HQ is currently...

  • Marketing Manager

    3 weeks ago


    London, United Kingdom Brand Recruitment Full time

    Our client is a very exciting powerhouse in a niche software sector, providing solutions to the biotechnology, medical and pharmaceutical arenas. They’re seeking 2 experienced marketing managers to join the growing team in these brand-new positions, working alongside a content marketing manager, online marketing specialist, events manager and head of...

  • Store Assistant

    6 days ago


    London, United Kingdom GETIR ARSENAL STORE Full time

    Store Assistant Job in London at GBD Q-COMMERCE LTD. (Franchise of Getir UK) **Job Title**: Store Assistant - Full Time / Part Time **Location**: Arsenal (Hornsey Road), London A fantastic opportunity has arisen for a proactive and self motivated Store Assistant to join our team based in Arsenal. **What you’ll do?** - Ensure the quality of product...

  • Head of Brand

    4 weeks ago


    London, United Kingdom Prospectus Full time

    We are delighted to be supporting our client, a leading London University in their search for a Head of Brand to help shape and be responsible for implementing the Universities strategic brand framework, on a temporary six month assignment. As Head of Brand, you will be responsible for the four key workstreams within the framework which will include...

  • Store Manager

    2 days ago


    London, United Kingdom Tiffany & Co. Full time

    For over 185 years Tiffany has created a legacy of exquisite design and romantic ideals. s rich heritage of celebrated artists, milestones and magnificent jewelry sets the foundation upon which our employees stand. It is these employees and their ardent love for the brand that creates a place to work unlike any other. In turn, Tiffany believes its people are...


  • London, United Kingdom Head Office Full time

    **At a glance**: - ** Salary - **We have a budgeted salary of between £130,000 - £150,000 - ** Contract type - **This is a permanent position - ** Working pattern -** This is a blended working role, therefore your time will primarily be split between working from home and the London OR Bracknell Head Office. However, there will also be an expectation to...


  • Brentford, Greater London, United Kingdom SEGA European Head Office Full time

    Working Model: Hybrid SEGA employees are passionate about entertaining the world with creative, innovative experiences while being part of a vibrant gaming community. We are a global company with the resources to match, coupled with a place where everyone knows each other on a first-name basis, working together to create innovative experiences, one...

  • Head of Brand

    4 weeks ago


    London, United Kingdom University College London Full time

    **Ref Number** B23-00035 **Professional Expertise** External Engagement, Communications, Marketing and Events **Department** Vice-President (External Engagement) (B23) **Location** London **Working Pattern** Full time **Salary** £61,923 - £67,259 **Contract Type** Permanent **Working Type** Hybrid (20% - 80% on site) **Available For...


  • London, United Kingdom Brand Momentum Full time

    Brand Momentum is looking for student Influencer/Brand Ambassadors, in London for our client HERO. We’re here to help put the power back in your hands. We create gentle, effective solutions that help your skin fight back; The Hero of this story is you, and we’re here to help you reveal it – one solution at a time. As a student Influencer/Brand...


  • Brentford, Greater London, United Kingdom SEGA European Head Office Full time

    Working Model: Hybrid Why Us: SEGA employees are passionate about entertaining the world with creative, innovative experiences while being part of a vibrant gaming community. We are a global company with the resources to match, coupled with a place where everyone knows each other on a first-name basis, working together to create innovative...

  • Store Manager

    1 week ago


    London, United Kingdom Monica Vinader Ltd Full time

    Reporting To: UK Retail Manager At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday...


  • London, United Kingdom Cutler and Gross of London Full time

    BRAND COPY EDITOR (London - Head Office) JUNIOR EYEWEAR DESIGNER (Italy - Design Atelier) E-COMMERCE ASSISTANT (MATERNITY COVER FTC - 12 MONTHS) (London - Head Office) OGGETTO: RICERCA OPERATORE SPECIALIZZATO CNC PRESSO LA SEDE DI DOMEGGE DI CADORE (BL, Italy) TRAINEE DISPENSING OPTICIAN (London - Store) TRAINEE DISPENSING OPTICIAN (London -...

  • Brand Expert

    7 days ago


    London, United Kingdom Baudoin & Lange Full time

    CRM & VIP Client Associate @ High-growth Luxury Footwear Have you always wanted to work for a fast-pace world-renowned luxury brand that operates in the 21st century and is growing faster than ever? At Baudoin and Lange we have captured the height of luxury footwear and approach this with our very fast-pace scale-up culture – a London atelier & office,...


  • London, United Kingdom CVUK Full time

    Assistant Store Manager Premium/Luxury French Brand Job Title: Assistant Store Manager - Premium/Luxury French Brand Location: Central London A prestigious and renowned French luxury brand, known for our exquisite craftsmanship, timeless elegance, and exceptional quality. With a legacy of excellence spanning decades, committed to delivering an...


  • London, United Kingdom PSD Group Full time

    **Description**: We have a current opportunity for a Head of Brand Marketing on a permanent basis. The position will be based in London. For further information about this position please apply. Our client is seeking a Head of Brand Marketing to lead their marketing efforts across their portfolio with locations in Europe and the United States. This is a key...


  • London, United Kingdom UNICEF UK Full time

    As Head of Brand Marketing, you will lead on delivering a best-in-class brand strategy and marketing. You will be passionate about the use of audience insight to drive and evolve the development of our brand. You will have the skills to influence and empower all parts of UNICEF UK, to embed the brand consistently within each department, and ensure all...


  • London, United Kingdom SKINNYDIP Full time

    We are looking for a passionate Store Manager to help continue driving Skinnydip forward! The role will be based across our two London stores (Camden and Covent Garden) and the ideal candidate will have at least 1 year experience in a similar retail/customer service management position. If you are a driven and motivated individual up for the challenge of...

  • Store Administrator

    4 weeks ago


    London, United Kingdom Alfred Dunhill Full time

    Reference Code: 99336**Store Administrator**: - London, LND, GB- PermanentRelevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. **Store...


  • London, United Kingdom Boston Link Full time

    Job DescriptionHead of PR and BrandingLocation; UKMust Have Forex experience Boston Link are seeking a visionary Head of PR and Branding to join our clients team. In this role, you'll craft a compelling brand story and implement a comprehensive PR and branding strategy. Collaborating closely with senior leadership, you'll ensure our brand aligns with...


  • London, United Kingdom Boston Link Full time

    Head of PR and BrandingCheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Location; UKMust Have Forex experience Boston Link are seeking a visionary Head of PR and Branding to join our clients team. In this role, you'll craft a compelling brand story and implement a comprehensive PR...