Customer Experience Supervisor

3 weeks ago

London, United Kingdom Ambassador Theatre Group Full time

**Customer Experience Supervisor - Duke of York's Theatre, London**

The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.

You will be one of a team of **Customer Experience Supervisors** and will actively be involved in ensuring that we are offering the highest levels of service to our customers. You will also be instrumental in driving the front of house income on a per show basis to reach the expected venue and team potential. Making sure the staff are correctly equipped, informed and prepared for their work. To explore and develop and improve the front of house department, implementing ideas and feeding back to management on sales initiatives. To help drive sales, understand targets and contributing to improving spend per head and gross profit per admit. To be able to represent the theatre with professionalism and enthusiasm.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Our stages are a platform for compelling stories - stories that are for all, by all, and of all. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

**Closing Date**:
22-01-2023 at 23:59

**New to ATG?**:
Apply

If you already work for ATG or our associated companies please use this link to apply.

Internal Apply

  • Customer Experience Supervisor

    4 weeks ago

    London, United Kingdom Ambassador Theatre Group Full time

    **Role**: Front of House - **Salary**: £14.21 per hour - **Type**: Fixed Term Contract - Full Time - **Closing Date**: 31-01-2024 at 10:00 - **Location**: Playhouse Theatre, Northumberland Avenue London Greater London WC2N 5DE **Customer Experience Supervisor** We are currently looking for a **Customer Experience Supervisor **who will assist the Customer...

  • Customer Experience Supervisor

    1 week ago

    London, United Kingdom Off To Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service? Customer Experience Supervisor Contract Catering Corporate Environment Central London Monday to Friday Salary: £28,500 Great perk & benefits Excellent career development opportunity Our client, the UK's leading Catering Service Provider based in...

  • Customer Experience Supervisor

    1 week ago

    London, United Kingdom Off To Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service? Customer Experience Supervisor Contract Catering Corporate Environment Central London Monday to Friday Salary: £28,500 Great perk & benefits Excellent career development opportunity Our client, the UK's leading Catering Service Provider based in...

  • Customer Experience Supervisor

    4 weeks ago

    London, United Kingdom Ambassador Theatre Group Full time

    **Role**: Front of House - **Salary**: £13.27 per hour - **Type**: Permanent - Full Time - **Closing Date**: 25-06-2023 at 23:59 - **Location**: Piccadilly Theatre, Denman St London Greater London W1D 7DY **Customer Experience Supervisor** People are at the heart of our success. We are passionate about bringing great live experiences to the widest...

  • Customer Experience Supervisor

    4 weeks ago

    London, United Kingdom Ambassador Theatre Group Full time

    **Role**: Front of House - **Salary**: £13.27 per hour - **Type**: Permanent - Full Time - **Closing Date**: 27-07-2023 at 23:59 - **Location**: Piccadilly Theatre, Denman St London Greater London W1D 7DY **Customer Experience Supervisor** People are at the heart of our success. We are passionate about bringing great live experiences to the widest...

  • Customer Experience Supervisor

    4 weeks ago

    London, United Kingdom Ambassador Theatre Group Full time

    **Customer Experience Supervisor** Working as part of the Customer Experience team, you will report directly to the Customer Experience Managers and to the Duty Manager of any performance. You will be responsible for supporting both the Customer Experience Management team to lead a strong and profitable Front of House Operation, ensuring that a cost...

  • Cover Customer Experience Supervisor

    4 weeks ago

    London, United Kingdom Ambassador Theatre Group Full time

    **Role**: Front of House - **Salary**: £13.27 per hour - **Type**: Casual - **Closing Date**: 22-06-2023 at 10:00 - **Location**: Phoenix Theatre, 110 Charing Cross Road London Greater London WC2H 0JP **Cover Customer Experience Supervisor** The Phoenix Theatre is a busy musical house in the heart of London and is looking for a **Cover Customer Experience...

  • Customer Experience Supervisor

    4 weeks ago

    London, United Kingdom Ambassador Theatre Group Full time

    **Role**: Front of House - **Salary**: £13.27 - **Type**: Permanent - Full Time - **Closing Date**: 15-11-2023 at 10:00 - **Location**: Wellington Street London Greater London WC2E 7RQ What makes us different? We believe the show isn’t enough. An amazing visit to the theatre is about the whole experience, from purchasing your ticket to your drinks in the...

  • Guest Experience Supervisor

    2 weeks ago

    London, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service?Guest Experience SupervisorContract Catering – Corporate EnvironmentCentral LondonMonday to FridaySalary: £28,500Great perk & benefitsExcellent career development opportunityOur client, the UK's leading Catering Service Provider based in the heart of...

  • Guest Experience Supervisor

    2 weeks ago

    London, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service? Guest Experience Supervisor Contract Catering – Corporate Environment Central London Monday to Friday Salary: £28,500 Great perk & benefits Excellent career development opportunity Our client, the UK's leading Catering Service Provider...

  • Guest Experience Supervisor

    2 weeks ago

    London, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service? Guest Experience Supervisor Contract Catering – Corporate Environment Central London Monday to Friday Salary: £28,500 Great perk & benefits Excellent career development opportunity Our client, the UK's leading Catering Service Provider...

  • Guest Experience Supervisor

    1 week ago

    London, United Kingdom Off to Work Full time

    Job DescriptionDo you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service?Guest Experience SupervisorContract Catering – Corporate EnvironmentCentral LondonMonday to FridaySalary: £28,500Great perk & benefitsExcellent career development opportunityOur client, the UK's leading Catering Service Provider based...

  • Warehouse Supervisor

    4 weeks ago

    London, United Kingdom Global Experience Specialists Full time

    VacancyWarehouse SupervisorJob Reference NumberVNEmployment TypePermanentJob AdvertAre you ready to take your career to the next level? Do you thrive in a fast-paced environment where your leadership skills make a real impact? Look no further! We're seeking a dedicated and experienced Warehouse Supervisor to join our dynamic team based at the Excel in...

  • Guest Experience Supervisor

    2 weeks ago

    London Area, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service?Guest Experience SupervisorContract Catering – Corporate EnvironmentCentral LondonMonday to FridaySalary: £28,500Great perk & benefitsExcellent career development opportunityOur client, the UK's leading Catering Service Provider based in the heart of...

  • Guest Experience Supervisor

    2 weeks ago

    London Area, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service?Guest Experience SupervisorContract Catering – Corporate EnvironmentCentral LondonMonday to FridaySalary: £28,500Great perk & benefitsExcellent career development opportunityOur client, the UK's leading Catering Service Provider based in the heart of...

  • Guest Experience Supervisor

    2 weeks ago

    London Area, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service? Guest Experience Supervisor Contract Catering – Corporate Environment Central London Monday to Friday Salary: £28,500 Great perk & benefits Excellent career development opportunity Our client, the UK's leading Catering Service Provider based...

  • Guest Experience Supervisor

    2 weeks ago

    London Area, United Kingdom Off to Work Full time

    Do you thrive on inspiring excellence and elevating standards to pushes the boundaries of customer service?Guest Experience SupervisorContract Catering – Corporate EnvironmentCentral LondonMonday to FridaySalary: £28,500Great perk & benefitsExcellent career development opportunityOur client, the UK's leading Catering Service Provider based in the heart of...

  • Customer Services Supervisor

    4 weeks ago

    London, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MS EL 4852423- Sector: - Account Manager, Brand Manager, Business Development, Consumer Sales, Direct Sales, Field Sales, Field Sales Manager, General & Other, Key Account Manager, Manager, Marketing & Business Development, Office Support, Other, Other, Public Relations (PR), Sales, Sales Executive, Sales Manager- Salary: - £40,000 to £45,000...

  • Customer Experience Expert

    4 weeks ago

    London, United Kingdom VF Services UK Ltd Full time

    **Role and Responsibilities**: - Promote products and services to new and existing customers maximize revenue generation. - Responsible for the sales and promotion of our core Business vertical of Travel products - Visa Concierge, Travel Insurance, International calling cards, Holiday/Tour packages, Hotel Accommodation and other travel related...

  • Guest Experience Agent

    4 weeks ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...