Contact Centre Advisor
4 weeks ago
This role is based with in a well established Contact Centre team.
**Client Details**
A well established telecommunications business based in Salford.
**Description**
- Building rapport with customers and up=selling/cross-selling where possible
- Respond to all inbound enquiries as quickly as possible to convert into an order
- Providing a first-class service to customers
- Gaining an understanding of the customers requirements
- Work in a fast paced environment
- Work towards targets
**Profile**
We are looking for an enthusiastic, self-motivated individual with a confident personality, sound communication skills, a good understanding of systems and a team player.
- A Customer focused and driven individual to provide excellent customer service.
- Ability to develop and build relationships with stakeholders and clients at all levels.
- Strong and effective organising, planning and process skills
- A good degree of computer literacy, with a comprehensive working knowledge of Outlook, Excel, PowerPoint, and Word.
**Job Offer**
Competitive Salary.
Career Progression.
Exposure to a well known clients.
Benefits Scheme.
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