Collections Advisor
1 month ago
Opportunity to work for a leading utilities company
- Excellent benefits
**About Our Client**:
Our client are a well established Utilities business based in Salford Quays, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team. Our client offers great career progression, competitive salary and excellent benefits.
Duties of the Collections Advisor will be:
- As a Collections Advisor you'll be responsible for all commercial and domestic collection's activities for all services across the business portfolio in order to mitigate any bad debt risks.
- Work within an existing skilled team to promote great customer interactions and outcomes
- To deliver a flexible approach in order to manage and switch between outbound dialling through the dialler as well as inbound telephony demand from customers
- Support in Identifying and preparing accounts to be passed to the businesses external Debt Collection Agencies
**The Successful Applicant**:
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills
**What's on Offer**:
Pay rate £14.37 - £15.52
Great company benefits
Hours - Monday - Friday 8.00am - 6pm - on a rota basis
- Contact
- Sara O'Brien
- Quote job ref
- JN-022023-5953740
- Phone number
- +44 161 829 0462
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