Cctv Administrator

3 weeks ago


Nottingham, United Kingdom EMCS Full time

**We are now hiring for the below role**:
**CCTV Administrator**

**Salary: £22,774 per annum + monthly bonus of up to £150**

**What is the job role?**

The CCTV Administrator position is a great opportunity to progress and develop yourself in a professional and dynamic environment with some of the latest VSS and monitoring technology, increasing your skillset and knowledge base within the security industry.

The core responsibilities of a CCTV Administrator include:

- Undertaking the daily administration of VSS record’s:
- Setting up new CCTV Connection records from completed connection forms.
- Adding/amending/updating Key Holder details.
- Adding/amending/updating schedules for arming and disarming purposes.
- Implementation up of new operational procedures and services for VSS sites.

CCTV Technical Support:
- Providing remote technical help for engineers and configuring VSS units for monitoring.
- Testing the functionality of CCTV sites remotely, checking they are working and taking the appropriate action when they are not.
- Thorough investigation of issues to help support engineers on site.

Other duties:
- Maintaining a knowledge of integrated VSS products and keeping up to date with any new integrated systems from a setting up perspective.
- Running specified reports for installers.
- Account management for important and bespoke customers.
- Managing and delivering tasks such as any audits or bespoke reports.

**What training is offered?**

Ongoing training will take place throughout your career, making sure you are up to date on all new technologies and policies within the CCTV monitoring sector.

**What are the hours?**

The position is Monday - Thursday 09:00 - 17:30 and Friday 09:00 - 17:00

**Occasional Hours**

You will be required to be on a standby rota 1 weekend out of 5

**What skills would I need?**
- Customer Service.
- Strong organisational skills.
- Effective verbal and written communication skills.
- Accuracy and attention to detail.
- The ability to work on your own initiative and as part of a team.
- A methodological approach to problem solving.

**What we offer**
- Workplace progression, allowing you to grow with the company.
- Monthly bonus structure linked to KPI’s.
- Annual attendance bonus
- Friendly work atmosphere
- Ongoing training

**Additional Information**

Due to industry standards all successful applicants will be vetted to BS7858 which includes a police check, financial check and a 5-year working history.

**Job Types**: Full-time, Permanent

**Salary**: From £22,774.00 per year

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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