Probation Service: Receptionist

4 months ago

Nottingham, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 306994**Salary**:

- £20,126 - £23,182**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS 9 CASTLE QUAY NOTTINGHAM, NG7 1FW, NMS Unit C, Nottingham One, NG1 7HGAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Post(s) Available**:

- 37 hours per week - Monday - Friday (8:45am - 5:00pm)
- 37 hours per week - Monday - Thursday (11:00am - 19:15) Friday (9:30 - 17:00)
- 30 hours per week - Monday - Thursday (13:00 - 21:15)

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. Post holders will be expected to cover for their colleagues at times of annual leave or at times of sickness absence.

**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.
- Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:
Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential
- The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against thes

  • Probation Services Officer

    4 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 307027**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Job share, Part-time**Number of jobs available**: -...

  • Probation Service Officer

    4 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 328182**Salary**: - £23,637 - £29,046- Additional payments are made for working weekends- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number...

  • Probation Service Officer

    4 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 342176**Salary**: - £24,228 - £30,208- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Probation Service Officer

    4 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 311826**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Receptionist - Nottingham City

    3 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 352537**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...

  • Probation Service

    4 months ago

    Nottingham, United Kingdom Ministry of Justice Full time

    **Probation Service: Receptionist (PDU Nottingham City) - 77897** **£20,126 - £23,182** **Nottingham**: **Post(s) Available**: - 37 hours per week - Monday - Friday (8:45am - 5:00pm) - 37 hours per week - Monday - Thursday (11:00am - 19:15) Friday (9:30 - 17:00) - 30 hours per week - Monday - Thursday (13:00 - 21:15) NB: Core Hours include regular...

  • Community Payback

    4 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 353004**Salary**: - £22,096 - £24,718- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...

  • Community Payback

    4 months ago

    Nottingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 352999**Salary**: - £22,096 - £24,718- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...

  • Probation Service Officer

    3 weeks ago

    Nottingham, United Kingdom Service Care Solutions - Social Work Remote Work Freelance Full time

    Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Nottingham - Immediate Starts Available subject to security clearance! LOCATION: NottinghamHOURS: 37 hours per weekDURATION: 12 weeks ongoingPAY RATE: £18 - £20.07 (DoE) As a PSO, you'll be...

  • Probation Officer

    1 month ago

    Nottingham, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in Nottinghamshire! LOCATION: Nottingham, Mansfield or Newark HOURS: Full time, Hybrid working available DURATION: On-going contract PAY RATE: £22.44 - £26.45 PH (DoE) Duties Undertake full range of offender...

  • Probation Officer

    1 month ago

    Nottingham, United Kingdom Service Care Solutions Remote Work Freelance Full time

    Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in Nottinghamshire!LOCATION: Nottingham, Mansfield or NewarkHOURS: Full time, Hybrid working availableDURATION: On-going contractPAY RATE: 22.44 - 26.45 PH (DoE)DutiesUndertake full range of offender management...

  • Probation Officer

    1 month ago

    Nottingham, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in Nottinghamshire!LOCATION: Nottingham, Mansfield or NewarkHOURS: Full time, Hybrid working availableDURATION: On-going contractPAY RATE: £22.44 - £26.45 PH (DoE)DutiesUndertake full range of offender...

  • Probation Officer

    2 weeks ago

    Nottingham, United Kingdom Service Care Solutions Full time

    About the RoleWe are seeking a highly motivated and empathetic individual to join our team as a Probation Service Officer. As a key member of our delivery team, you will play a vital role in supporting individuals on probation and helping them to achieve their goals.Key ResponsibilitiesAssess and manage the risk posed by offenders to protect victims and the...

  • Probation Officer

    2 weeks ago

    Nottingham, United Kingdom Service Care Solutions Full time

    About the RoleWe are seeking a highly motivated and empathetic individual to join our team as a Probation Service Officer. As a key member of our delivery team, you will play a vital role in supporting individuals on probation and helping them to achieve their goals.Key ResponsibilitiesAssess and manage the risk posed by offenders to protect victims and the...

  • Probation Officer

    3 weeks ago

    Nottingham, United Kingdom Service Care Solutions Full time

    Job Description**Job Title:** Probation Officer**Job Type:** Full-time**Location:** Nottinghamshire**Job Description:**We are seeking a highly skilled and experienced Probation Officer to join our team at Service Care Solutions. As a Probation Officer, you will be responsible for undertaking a full range of offender management tasks, including generic...

  • Probation Officer

    2 weeks ago

    Nottingham, United Kingdom Service Care Solutions Full time

    Job Description**Job Title:** Probation Officer**Job Type:** Full-time**Location:** Nottinghamshire**Job Description:**We are seeking a highly skilled and experienced Probation Officer to join our team at Service Care Solutions. As a Probation Officer, you will be responsible for undertaking a full range of offender management tasks, including generic...

  • Probation Officer

    24 hours ago

    Nottingham, Nottingham, United Kingdom Service Care Solutions - Social Work Full time

    Job Title: Probation Service OfficerService Care Solutions is a leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Nottingham.Job Summary:We are seeking a highly motivated and empathetic individual to join our team as a Probation Service Officer. As a Probation Service Officer, you...

  • Probation Officer

    22 hours ago

    Nottingham, Nottingham, United Kingdom Service Care Solutions - Social Work Full time

    Job Title: Probation Service OfficerService Care Solutions is a leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Nottingham.Job Summary:We are seeking a highly motivated and empathetic individual to join our team as a Probation Service Officer. As a Probation Service Officer, you...

  • Probation Officer

    3 days ago

    Nottingham, Nottingham, United Kingdom Service Care Solutions - Social Work Full time

    Join Service Care Solutions - Social Work as a Probation Service Officer in NottinghamAbout the RoleWe are seeking a dedicated and empathetic individual to join our team as a Probation Service Officer in Nottingham. As a key member of our team, you will be responsible for managing a caseload of individuals on probation, ensuring they actively engage with the...

  • Probation Officer

    3 days ago

    Nottingham, Nottingham, United Kingdom Service Care Solutions - Social Work Full time

    Join Service Care Solutions - Social Work as a Probation Service Officer in NottinghamAbout the RoleWe are seeking a dedicated and empathetic individual to join our team as a Probation Service Officer in Nottingham. As a key member of our team, you will be responsible for managing a caseload of individuals on probation, ensuring they actively engage with the...