Customer Service Administrator

2 months ago


Matlock, United Kingdom Cherry Professional Limited Full time

**Customer Service Administrator | Temporary to Permanent | £11 an hour | Derbyshire**Cherry Professional are excited to be working with a leading client to recruit in their **customer service** department. You’ll be responsible for a variety of **general office administration** duties including taking **calls** from **customers**/**suppliers** and **contractors**, bookings for **hire** of meeting rooms and arranging the **trainers**. In addition the you’ll be required to print **certificates** and update **spread sheets** as well as the **CRM** where required.
Key Responsibilities:
Take inbound calls from **customers** to solve issues in line with agreed regulations and protocols.
Deliver a high quality, **customer focused service** regarding the delivery of medications and associated supplies & services.
Deal with queries or questions regarding processing orders.
Act as a point of contact for queries from **consultants** and **specialists**.
To ensure all notes and activities are accurately recorded on relevant systems (**CRM**) and in compliance with **Data Protection** requirements and other applicable regulations.
Team players than works co-operatively with **colleagues** and aligns work effectively with other **departments**.
You may have also applied for**:Customer Service, CSA, administrator, data-entry.



  • Matlock, United Kingdom Hiring People Full time

    Do you have good administration, organisation, clerical and communication skills?Do you have experience with scheduling colleague workloads and diaries?Would you like to work for a company who offer 26 days annual holiday plus bank holidays, 6% matchedpension contributions and 3 x salary death in service? If so this could be the role for you! Our client...


  • Matlock, United Kingdom Morson Talent Remote Work Freelance Full time

    Job Title: Scheduler and Customer Service Administrator Morson Talent are currently working in partnership with Severn Trent, a leading utilities company based in Pride Park, Derby. We are currently looking to recruit a Scheduler / Customer Service Administrator to come and work within the Planning team at Severn Trent. Daily Duties: You will be...

  • Administrator

    1 month ago


    Matlock, United Kingdom SOCIAL CARE AT YOUR SERVICE LTD Full time

    ROLE IS ADMINISTRATOR AND RECEPTION DUTIES !!!! This role will be office based full time at the Crematorium. Monday to Thursday 8.30am to 5pm Friday 8.30am to 4.30pm Excellent communication skills with a customer facing/service background Strong administrative and processing skills Good organisational skills with the ability to take the initiative and...


  • Matlock, United Kingdom Cherry Professional Full time

    Customer Service Advisor | Derby DE21 | £22,000 to £23,000 | Excellent OpportunityMonday to Friday 8-5 with a 30 min lunchWhat we're looking for:Answer incoming customer phone calls and take appropriate action for each callMaintain customer satisfaction ratings based on criteria set forth by the companyUse company policies to determine if there can be an...


  • Matlock, United Kingdom Cherry Professional Full time

    Customer Service Advisor | Derby DE21 | £22,000 to £23,000 | Excellent OpportunityMonday to Friday 8-5 with a 30 min lunchWhat we're looking for:Answer incoming customer phone calls and take appropriate action for each callMaintain customer satisfaction ratings based on criteria set forth by the companyUse company policies to determine if there can be an...

  • Customer Service

    3 weeks ago


    Matlock, United Kingdom Eco-Bat Technologies LTD Full time

    **CUSTOMER SERVICE REPRESENTATIVE** - **_ This is a fixed term position (1 year)._**: - **_ Salary £25k per annum, plus company benefits package._**: - **_ Hours of work are Monday to Thursday (9:00am - 17:00pm) and Friday (9:00am - 16:30pm)._**: - **_ This position is currently office based._** **Responsibilities**: - Pro-actively handle the...

  • Administrator

    3 weeks ago


    Matlock, United Kingdom Plastexe limited Full time

    To provide administrative or secretarial service to directly support a functional activity, where co-ordination, interaction with co-workers and an awareness of related activities is important. Roles will either focus on procedural understanding or customer service. 5 years admin experience needed 2 years Minute/note taking experience needed **Job...


  • Matlock, United Kingdom Senior Salmon Ltd Full time

    Senior Salmon are working with a well-known recycling company based in Darley Dale. Our client are currently looking to recruit a Customer Service Representative to join the team for a fulltime 1 year Fixed-Term contract. Working hours are Monday to Thursday 9am-5pm and Friday 9am-4:30pm. **Responsibilities** - Pro-actively handle the processing of all...


  • Matlock, United Kingdom Pertemps Leicester Full time

    A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for?We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for...


  • Matlock, United Kingdom Paddock Spares Full time

    Hours: 42.5 hours per week Monday to Friday. **Salary**: Minimum starting rate of £10.75 per hour but dependent upon experience. Good opportunity for wage progression. Location: Matlock, DE4 5EW Status: Permanent following 6 months trial period. Normal hours will be 42.5 hours over 5 days per week. 08:00 - 17:00. 20 days per holiday per annum plus...


  • Matlock, United Kingdom Paddock Spares Full time

    Hours: 42.5 hours per week Monday to Friday. **Salary**: Minimum starting rate of £10.75 per hour but dependent upon experience. Good opportunity for wage progression. Location: Matlock, DE4 5EW Status: Permanent following 6 months trial period. Normal hours will be 42.5 hours over 5 days per week. 08:00 - 17:00. 20 days per holiday per annum plus...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Working days Monday and Tuesday** We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team. The post is based in the Business Support Team within the Corporate and Customer Services Department. The successful applicant will be required to deliver an exceptional customer...


  • Matlock, United Kingdom Derbyshire County Council Full time

    We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team. The post is based in the Business Support Team within the Corporate Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers...

  • Administrator

    1 month ago


    Matlock, United Kingdom NEXT MOVE CARE LIMITED Full time

    **Purpose of this role**: To provide administrative and other support where co-ordination, interaction and awareness of related activities are important. **Key relationships**: Accountable to Line Manager. **Key result areas include**: Prepare documents and other materials to a clear brief using established formats and standard software. Collect, collate,...


  • Matlock, United Kingdom Derbyshire County Council Full time

    We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team. The post is based in the Business Support Team within the Corporate Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers...

  • Administrator

    1 month ago


    Matlock, United Kingdom SHEARS ACADEMY Full time

    The Recruitment Customer Service adviser will be required to carry out the following tasks: Supporting with the processing of new starters including gathering employment compliance documentation, right to work, references, DBS checks etc. - Communicating with applicants and new starters to the Council. - Helping with recruitment campaigns including use of...

  • Administrator

    1 month ago


    Matlock, United Kingdom SECURITY ACCESS FIRE & ELECTRICAL LTD Full time

    **Purpose of this role**: To provide administrative and other support where co-ordination, interaction and awareness of related activities are important. **Key relationships**: Accountable to Line Manager. **Key result areas include**: Prepare documents and other materials to a clear brief using established formats and standard software. Collect, collate,...

  • Administrator

    1 month ago


    Matlock, United Kingdom SECURITY ACCESS FIRE & ELECTRICAL LTD Full time

    **Purpose of this role**: To provide administrative and other support where co-ordination, interaction and awareness of related activities are important. **Key relationships**: Accountable to Line Manager. **Key result areas include**: Prepare documents and other materials to a clear brief using established formats and standard software. Collect, collate,...

  • Administrator

    5 days ago


    Matlock, United Kingdom Row london construction Full time

    This will involve checking the details on the invoice, ensuring that the invoice price matches the tender price, that the hours worked match those invoices and be able to allocate the invoice to internal orders. A financial slant would be a definite benefit. 4 years admin experience finance admin 1 year Good planning and personal organisational...


  • Matlock, United Kingdom Eco-Bat Technologies LTD Full time

    **Responsibilities**: - Pro-actively handle the processing of all order types with accuracy and timeliness from quotation through to delivery and payment. - Ensure logistics and sales planning is coordinated with operations team. - Monitor and report variations to budget and forecast by customer and product, including margins. - Resolve customer complaints...