Temporary Customer Service Advisor
2 weeks ago
We are working in partnership with our leading client, a Scottish based independent charity to recruit a Customer Service Advisor to join their team on a temporary ongoing basis.
Our client offers hybrid working, 3 days in the office and 2 working from home.
**Position reports to**
Manager
**Location**
Edinburgh West
**Salary**
£11.00 per hour
**Role Purpose**
**Role Responsibilities**
- Responding to customer enquiries
- Escalating problems to the technical team
- Updating customer information in the company database
- Providing information to customers
- Performing administrative tasks as required
**Key Skills**
- Effective communication skills (both written and oral)
- Highly organised with strong attention to detail
- Excellent communication skills both written and oral
- Flexible and adaptable to change, strong critical thinking skills
- A collaborator
- Enthusiastic and initiative-taking
**Benefits**
- £11.00 per hour
This is a full-time, temporary role working between the hours of 9am and 5pm, Monday to Friday.
**Next Steps**
Alternatively, should you require additional information, please contact us.
**Equal Opportunities**
Cross Resourcing is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
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