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Adult Social Worker

4 months ago

Fareham, United Kingdom Connect2Hampshire Full time

**Adults Social Worker - Multi Agency Safeguarding Hub (MASH)**

**Provide supervision and practice leadership, in line with professional accountability**
- Provide supervision and support for Senior Case workers
- Give practice advice to both Case workers and Senior Case workers on complex cases
- Make professional decisions on cases and make recommendations to team managers about risk
- Triage safeguarding referrals including emergency services referrals and make decisions in relation to these
- Triage and respond to Domestic abuse referrals. Prepare for and attend HRDA and MARAC meetings to support multi agency decision making and intervention

**Respond to phone and online queries**
- Answer phones and deal with customer queries in line with strengths-based practice
- Triage safeguarding telephone and online referrals across all AHC client groups
- Identify risk and escalate safeguarding concerns as necessary
- Write concise reports on resident's files to effectively communicate to front line staff such as Social Workers
- Deal with online forms
- Support Senior Case Workers and Case Workers with advice on Safeguarding concerns, S42 criteria and progression to enquiry
- Contact or Arrange appointments for clients to have safeguarding online assessments as part of case holding and completion of safeguarding enquiry
- Carry out strength-based wellbeing assessments to identify client's level of needs and support available
- Hold Safeguarding Cases that are managed in MASH to complete safeguarding enquiry (Up to 28 days, in most cases)
- Make calls to consult and advise clients
- Making Safeguarding Personal - Develop Safeguarding plans which fully involve clients and support them to maintain safety and wellbeing
- Notify service users and referrers of the outcomes of referrals and S42 enquiries
- Maintain client records in AIS in line with legal and departmental process requirements
- Record Compliments and complaints as per HCC policies
- Be available to the customer at the correct shift times, unless agreed otherwise.

**Maintain up to date knowledge and skill levels**
- Attend all training to ensure knowledge is kept up to date and take responsibility to pro-actively keep self-informed of relevant policies and legislation.
- Take part in The Quality Assurance process and take ownership for improving skills/knowledge from the feedback
- Develop and maintain specialist knowledge in relation to needs and resources in order to support Adult Social Work, Mental Health, Learning Disability, Sensory Service and Occupational Therapy.
- Provide and receive feedback for development
- Maintain excellent working relationships with all colleagues at all levels
- Maintain professional registration

**Working Arrangements**
- Office Base at Fareham Parkway Office
- Hybrid working, from home and office
- Currently one day per week in office, plus additional days as required for team meetings etc.
- Home Working - Requires internet access and space where work can be undertaken, and confidentiality maintained
- Office Based Role - DSE/Computer work dealing with Telephone and Online Referrals
- Assessments completed through - Telephone/Video