Customer Servicing Representative

1 week ago

Brighton, United Kingdom Amex Full time

American Express **Finland** is certified by the Top Employer Institute as a Top Employer We are recognized for proven excellence in employee conditions and developing talent at all levels of the organization.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

**Finland** Merchant Servicing Team**:
Join our fantastic team for **Finland** Merchant team. Based in **Virtual/Hybrid** environment **35/38 **hours per week between Monday to Friday depending on location.

**Responsibilities**:

- Your role is to provide excellent levels of service to American Express’ **Finnish** speaking Merchants as well as providing internal support. You will be supporting a range of services by swiftly and accurately responding to phone calls from our customers, making it easy to do business with us, while solving customer issues and celebrating their value to us.
- As a fluent **Finnish** speaker, you will be responsible for responding quickly and accurately to Merchant customer questions and issues via phone and cases (Low call volume
- more case work)
- Own issues to the point of resolution
- Offer Merchant customers unique solutions
- Managing a workflow in line with departmental and individual goals and to departmental quality standards

We provide in-depth training for this role but to help you be at your best we are looking for applicants with the following skills
- Fluent in English and **Finnish**, written and spoken - essential.
- Passionate about providing excellent customer service
- Computer literate to an intermediate level
- Organised, diligent, with attentive listening skills
- We are seeking someone who is an outstanding multi-tasker with a flexible approach to daily tasks
- A problem-solving mindset.
- You will have previous Customer Service experience, either face to face or over the phone

**Why American Express?**:
There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

  • Customer Service Advisor

    3 days ago

    Brighton, United Kingdom Search Consultancy Full time

    Customer Service Advisor - Central Brighton £ 18,525 rising to £20,000 after 6 months We are working exclusively with a reputable and well known company in Brighton who are looking for a number of Customer Support Representatives to join them permanently to support with their growth and increase in inbound queries from their large customer base. This...

  • Customer Service Consultant

    6 days ago

    Brighton, United Kingdom Bupa Full time

    **Starting salary of £25,000 increasing to £25,500 after 6 months** **Full time, permanent role - 35 hours per week** **Shifts between 7am - 8pm Mon-Fri and 1 in 4 Saturday's** **Brighton office based** Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve....

  • Customer Service Consultant

    6 days ago

    Brighton, United Kingdom Bupa Full time

    **Starting salary of £25,000 increasing to £25,500 after 6 months** **Full time, permanent role - 35 hours per week** **Shifts between 7am - 8pm Mon-Fri and 1 in 4 Saturday's** **Brighton office based** Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve....

  • Customer Service Consultant

    3 days ago

    Brighton, United Kingdom Bupa Full time

    Starting salary of £25,000 increasing to £25,500 after 6 months - Full time, permanent role - 35 hours per week - Shifts between 7am - 8pm Mon-Fri and 1 in 4 Saturday's- Brighton office based with hybrid working- Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we...

  • Branch Member Representative

    2 weeks ago

    Brighton, United Kingdom Nationwide Building Society Full time

    On behalf of **Nationwide Building Society,** AMS are seeking a **Branch Member Representative** for a 12 week contract with the possibility of permanency, **working within our Brighton Nationwide Branch.** **What you’ll be doing** Temporary Member representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and...

  • Field Sales Representative

    Found in: Whatjobs ES C2 - 23 hours ago

    Brighton, United Kingdom Plain Sailing Recruitment Ltd Full time

    Technical Sales RepresentativeBasic salary: plus uncapped commissionHours of work: Monday to Friday from 8.30 am to 5 pm (in the field)Reporting to: Regional Sales Manager Region:Who are they?Our client is the specialist in high-quality products for the automotive aftermarket. They have been active in this market for more than 30 years and have built up a...

  • Graduate Medical Sales Representative

    3 days ago

    Brighton, United Kingdom Xcellin Full time

    **Account Manager - Life Science** £26,000 - £40,000 depending on experience + Bonus + Car Allowance £600 per month + excellent benefits package including lunch allowance, private healthcare, contributory pension, 25 days’ holiday plus BHs **Are you an experienced Medical Sales Representative or Laboratory Sales Representative with experience selling...

  • Hospital Representative

    6 days ago

    Brighton, United Kingdom IQVIA Full time

    **Hospital Representative** - Do you want to start your career with one of the most renowned multinational pharmaceutical companies? Are you a curious self-starter prepared to take risks to hit targets?_ IQVIA is recruiting nationwide for highly motivated and experienced Hospital Representatives to cover the **London **territory area**.** This is an...

  • Customer Service Advisor

    1 day ago

    Brighton, United Kingdom Page Personnel Finance Full time

    Taking inbound calls, delivering exceptional customer service, working admin, be a good team player and be able to work alone. **Client Details** Our client based in Brighton, works within the insurance industry, are looking for a new Customer Service Advisor. **Description** **Key Responsibilities for a Customer Service Advisor** - Deliver outstanding...

  • Customer Service Manager

    4 days ago

    Brighton, United Kingdom Clearwater People Solutions Ltd Full time

    This a fantastic time to join our evolving manufacturing client who are seeking a strategic Customer Services Manager to lead there EMEA customer service team in a new and exciting direction. This is a great opportunity to go on a journey as the company develops and demonstrate true leadership whilst organisatonal change occurs. **Responsibilities for the...

  • Customer Service Advisor

    2 days ago

    Brighton, United Kingdom Page Personnel Finance Full time

    Based in Brighton, hybrid role. Taking inbound and outbound calls delivering good customer service. **Client Details** Our client based in Brighton, works in the Insurance sector are looking for a Customer Service Advisor. **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver outstanding customer service at all...

  • Customer Service Administrator

    6 days ago

    Brighton, United Kingdom Page Personnel Full time

    Hybrid working - Excellent benefits **About Our Client**: Our client based in Brighton are looking for a new Customer Service Administrator to join their customer service team. Insurance **The Key Responsibilities for a Customer Service Administrator** - Admin tasks - Comply with the requirements - Ensure compliance with Company Policies, Values and...

  • Customer Services Advisor

    3 days ago

    Brighton, United Kingdom RX Plus Facilities Full time

    **Job Title: Customer Services Advisor**: **Company Information: Mitie Group Ltd**: Mitie Group Ltd is a leading facilities management company based in Hastings Building, Brighton, East Sussex, South East England, BN1 9RJ, United Kingdom. We pride ourselves on delivering exceptional services to our clients across various sectors.**: Are you a customer...

  • Customer Service Administrator

    1 week ago

    Brighton, United Kingdom Page Personnel Full time

    Hybrid working - Excellent benefits **About Our Client**: Our established client based in the heart of Brighton, are looking for a new Customer Service Administrator to join their customer service team. **The Key Responsibilities for a Customer Service Administrator** - Admin tasks - Comply with the requirements - Ensure compliance with Company Policies,...

  • Customer Service Administrator

    3 days ago

    Brighton, United Kingdom Page Personnel Finance Full time

    Managing admin tasks and working well under pressure, in a team and solely. **Client Details** Our client based in Brighton are looking for a new Customer Service Administrator to join their customer service team. **Description** **The Key Responsibilities for a Customer Service Administrator** - Admin tasks - Comply with the requirements - Ensure...

  • Customer Service Administrator

    1 day ago

    Brighton, United Kingdom Page Personnel Finance Full time

    Manage admin tasks and handle inbound calls. Work well under pressure, in a team and solely. **Client Details** Our client based in Brighton are looking for a new Customer Service Administrator to join their customer service team. Insurance **Description** **The Key Responsibilities for a Customer Service Administrator** - Admin tasks - Comply with the...

  • Customer Service Administrator

    6 days ago

    Brighton, United Kingdom Page Personnel - UK Full time

    Hybrid working - Excellent benefits **About Our Client**: Our client based in Brighton are looking for a new Customer Service Administrator to join their customer service team. Insurance **The Key Responsibilities for a Customer Service Administrator** - Admin tasks - Comply with the requirements - Ensure compliance with Company Policies, Values and...

  • Customer Service Advisor

    1 week ago

    Brighton, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Renault Dealership in Brighton. You do not need automotive experience to be successful in this role - we will train that, but...

  • Customer Service Executive

    1 week ago

    Brighton, United Kingdom First Recruitment Services Limited Full time

    **Position**:Customer Service Executive - **Salary**: £20,178 - **Location**: Brighton Hybrid working with minimum 2 days a week in the office - **Hours**: Monday to Friday 9am - 5.30pm We are looking for a Customer Service Executive for this permanent and full time job where you will work with a professional and established company in their central...

  • Customer Service Advisor

    1 day ago

    Brighton, United Kingdom Page Personnel Finance Full time

    As a Customer Service Advisor within the Insurance sector, you will be answering inbound calls & making outbound calls to answer all enquiries. **Client Details** Our client is based in Brighton and within the Insurance sector. **Description** As a Customer Service Advisor your responsibilities will include: - Answering enquiries through a variety of...