Customer Service Executive
2 weeks ago
**Position**:Customer Service Executive
- **Salary**: £20,178
- **Location**: Brighton Hybrid working with minimum 2 days a week in the office
- **Hours**: Monday to Friday 9am - 5.30pm
We are looking for a Customer Service Executive for this permanent and full time job where you will work with a professional and established company in their central Brighton office.
This customer service role can involve technical and complex queries so needs someone not only with strong customer service skills but also an excellent problem solver who is calm under pressure.
As a Customer Service Executive you will:
- Answer the telephone and handle general client queries
- Place customer orders using multiple and sometimes complex systems
- Learn and maintain a thorough product knowledge
- Set up invoice accounts and provide support to new customers
- Provide quotations to clients
- Promote existing and new products where required
The role will be office based 2 days a week in central Brighton and working from home 3 days a week. The salary is £20,178 per annum and working hours are Monday to Friday 9am - 5.30pm.
First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
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