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Consumer Relationship Professional

2 months ago

Swaffham, United Kingdom Arbortec Full time

**Consumer Relationship Professional**
- **About the company **_

Arbortec is a manufacturer of niche chainsaw protective footwear and apparel, with Head Office in UK. Supported by millions of highly engaged followers from around the world, we continue to expand in existing and new global markets. We have a clear plan to become the best Arb brand in the globe with offices and distribution centres in EU and America.
- **About the Opportunity...**_

Due to an increased demand on our Sales and Marketing Departments and planned continued expansion into Europe and USA, a new opportunity for an energetic **Consumer Relationship Builder **ready to join us at this exciting time of rapid growth, has arisen. Working from our offices either in Kings Lynn or Swaffham, this is a unique opportunity for individuals who are determined to carve their own success and willing to be a part of culture of continuous improvement.

**Who are we looking for...**

You'll need to be self-motivated, with unparalleled energy, enthusiasm & drive; & an ambition to work for a successful organisation which sells high value niche chainsaw protection/arborists products. You will play a key role in driving consumers engagement by contacting and converting them in the process into the Arbortec gear.

Ø A relationship builder - passionate about establishing relations with end users and doing whatever it takes to engage them in conversation about our product.

Ø Creative problem solver - Never gives up. Continually finds ways to overcome challenges and obstacles.

Ø Ability to find and speak to large end users, making sure they know about our products, converting them into our products, understanding where they purchase from.

Ø Sets goals and drives to their fulfilment. Takes responsibility for actions and for outcomes related to your actions. Wants to be held accountable for successes and failures.

Ø Ability to clearly communicate process expectations and value of our brand to prospects to consumer.
- **Reporting to the Head of Marketing, your key responsibilities include**:_
- Researching all social media channels and forums for potential consumers
- Organising trials and converting end users into our product, navigating them into our dealer network
- Handling objections effectively & professionally
- Identifying suitable client solutions via excellent product knowledge
- Networking within the customer base to develop further sales opportunity
- Reporting & presenting to Head of Marketing based on agreed KPIs
- **What are we looking for....**_
- Key Competencies & skills required:_
- Consumer Research experience and Social Media Skills
- Proven history of achievement whether that be in sports or other activities
- Excellent communication skills and ability to connect with people at all levels is a must
- Highly motivated self-starter with the ability to set themselves objectives and ensure their achievement (we do not micromanage our staff, we expect them to take pride in their work and accountability)
- Results driven & Solutions focused
- Ability to manage multiple tasks systematically and effectively
- Collaborator & Team Player

**Benefits to you**:

- Generous starting salary (£24,000-£27,000DOE) plus uncapped bonus
- Friendly and supportive team to work with
- Potential to make own mark and be a part of rapidly growing company
- Ability to make a difference, everyone’s opinion in Arbortec counts
- Amazing work environment (our new offices are based in Innovation Centre in Swaffham)
- Career progression and support
- Free onsite parking

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- End User Relationship: 2 years (preferred)

Work Location: In person