Direct Payments Assistant

3 weeks ago


Eastbourne, United Kingdom East Sussex County Council Full time

Job Introduction
Are you looking for your first job, changing career or returning to work? This is the ideal job for you. We are looking for someone to join the Financial Services team as a Direct Payment Assistant.

Our team arranges and administers Direct Payments to Adult Social Care clients to allow them to pay towards their assessed care and support services. We help the most vulnerable people in East Sussex to ensure they receive the correct level of financial assistance towards care and support. We provide support to clients of Adult Social Care, the Public and Adult Social Care practitioners.

**The key tasks of the role are**:

- Maintaining accurate records of all interactions regarding clients in the appropriate database
- Processing Direct Payment requests from Adult Social Care practitioners to ensure clients can fulfil their care and support needs
- Offering core support to all our Direct Payment clients
- Paying invoices to Care Providers on behalf of clients

We are looking for someone who can work on their own initiative, be organised, self-motivated, collaborative and able to understand the needs of vulnerable people. Experience is not required and full on the job training will be provided.

If you are successful, you will benefit from access to on-going training as well as excellent standards of support and supervision. In addition to these, you will also receive 24 days annual leave plus bank holidays, 2 concessionary days at Christmas and a generous pension scheme. Please click on the following link to find out more: Employee benefits | East Sussex County Council

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Company Information

Package Description



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