Facilities Supervisor

3 months ago

Manchester, United Kingdom Bruntwood Full time

**_This role is advertised for 37.5 hours per week worked in our lovely _**_Circle Square_**_ buildings._**

At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We’re commercial property specialists operating across the UK.

Bruntwood own, develop, manage and maintain properties across England. Our focus is on 'Creating Thriving Cities' which is evident across our website, so have a look to gain more of a perspective on what we do, and how we operate.

**Job purpose**:
As a **Facilities Supervisor**, you and your team will bring our spaces to life as you will oversee the daily running of our buildings. Reporting into the Customer Operations Manager, you are organised and know how our buildings tick. You take pride in seeing things run smoothly and efficiently. You are devoted to operational excellence and go out of your way to make sure that our customers are delighted with our level of service.

**What you will be doing**:

- Provide a pivotal role in our day to day operations
- Coordinate and manage the Facilities Team Members who run our buildings, and implement new processes and procedures that enhance our service
- You must be relentless on standards and take full accountability on a daily basis
- Develop a one team approach with support teams - Community, Technical, Risk and Asset Management to ensure we have a consistent and collaborative approach to getting things done.
- Link into the contract management team, feeding in on contract performance at all times. Find innovative ways to streamline and enhance service delivery, while keeping an eye on the bottom line.
- Coach, develop and mentor your team so that they fully embrace their role in providing a first time fix.

**What we are looking for**:

- Experience of leading a Facilities team with a basic experience of building & mechanical systems.
- As the owner of all things Facilities Management, you’ll know our buildings like the back of your hands and will be equipped to handle multiple requests in work in a fast-paced environment, taking ownership of issues and driving for solutions.
- You will be highly responsive to customer requests/service issues, will use your initiative to meet deadlines and make sound decisions, therefore, you will have excellent customer service skills.
- Able to think on your feet and bring creative and innovative solutions to the table.
- You will hold or be working towards IOSH Managing Safely certification & have experience in supporting the control and management of contractors on site ensuring they are working in a safe manner
- Knowledge of general building management systems
- Able to navigate online systems and portals and be computer literate
- In addition to the salary shown you will be entitled to a number of other excellent benefits including:_
- 25 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity - 26 weeks fully paid leave

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

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