Homeless Prevention and Tenancy Sustainment Worker

3 weeks ago


Canterbury, United Kingdom Porchlight Full time

The Rough Sleeping Initiative partnership including Canterbury City Council and Porchlight are delivering support services to rough sleepers in the district to secure and maintain accommodation and to people who are in insecure housing reducing the flow of new rough sleepers to the street.

The role will provide intensive support to clients at risk of homelessness and to those who have been placed into their own tenancies after a period of homelessness. Assistance with housing related support will be provided to prevent homelessness, which may include budgeting, debt management, education, employment, setting up home, neighbour complaints, health and safety, accessing welfare and housing benefits, mental health and substance misuse, landlord liaison and, referring and liaising with more specialised agencies where appropriate.

**What you need**:
A patient, compassionate understanding of individuals who have spent many years on the street and who may find it difficult to engage with mainstream services, and with individuals at times of crisis times in their lives who may struggle to access services for the first time.

Excellent communication, administrative and negotiation skills. Enjoy working both as part of a busy team and independently within the community. A passion for working in a client focused manner and be committed to achieving positive outcomes for the people you support. An ability to set clear goals and boundaries, to empower clients, identify with clients and help them reach their full potential. A high level of resilience and the ability to work under sustained pressure.

Contract: Fixed Term for a year.

Working Pattern: Monday to Friday 9am to 5pm with some flexibility required.



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