Service Management Lead
3 weeks ago
Housing Service Lead
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.
The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford.
These services work with their service users on any underlying support needs and facilitate their move on to independent living.
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
Ensure service user support and safety plans are up-to-date and tailored to individual needs.
Ensure team compliance with financial standards on voids, arrears, and re-lets.
Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
Own and set direction for the team to achieve organizational and local goals.
Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
Responsible for at least one support contract with budgets ranging from £200k to £1.Oversee units ranging from 25 to 150, depending on service user needs.
Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working.
The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.
To apply for this Housing Service Lead role, please email a copy of your CV to lee .
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
Housing Service Lead
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.
The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford.
These services work with their service users on any underlying support needs and facilitate their move on to independent living.
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
Ensure service user support and safety plans are up-to-date and tailored to individual needs.
Ensure team compliance with financial standards on voids, arrears, and re-lets.
Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
Own and set direction for the team to achieve organizational and local goals.
Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
Responsible for at least one support contract with budgets ranging from £200k to £1.Oversee units ranging from 25 to 150, depending on service user needs.
Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working.
The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.
To apply for this Housing Service Lead role, please email a copy of your CV to lee .
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate#
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