Progression and Support Advisor

5 months ago


Hendon, United Kingdom Middlesex University London Full time

We are looking for a Progression and Support Advisor to join the Progression and Support team. The Progression and Support Team work closely with senior academic staff and Academic Advisers in a designated Faculty or School. We support students at risk of not progressing with their studies, or those considering withdrawing from the University. We take referrals from Faculty staff and other student support services where a student has presented with a complex and/or ongoing support need, making further referrals to specialist support as appropriate. We provide specialist advice to students who require it on issues such as withdrawals, extenuating circumstances, changes of programme/pathway or mode of study, understanding and interpreting University and programme regulations, in particular regulations relating to progression between the stages of study. The Progression and Support team help the Faculty, School or Department to meet its retention targets by working with engagement and cohort data to support students at risk.

You will have experience of working to support student retention, an understanding of academic regulations and processes, an ability to analyse and interpret data and be able to empathise with students facing difficulties in their studies. You will also have excellent organisational and interpersonal skills including the ability to monitor and track student’s navigation of support services.


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