Dental Administrator
2 weeks ago
Job Summary: Dental Administrator at BPI Dental - Specialist Dental Practice
**Company Overview**:
BPI Dental is a specialist dental practice with a 25-year reputation for excellence. We provide specialist treatments to patients referred from across the Midlands and beyond.
**Responsibilities**:
**1. Referral Management**:
- Handle referrals from general dentists, including gathering patient information and communicating with referring dentists.
- Maintain a system to track referrals throughout the process.
**2. Patient Intake and Scheduling**:
- Schedule consultations and follow-up appointments.
- Collect patient information and medical history.
**3. Patient Communication and Support**:
- Act as a liaison between patients and specialists, relaying questions and concerns.
- Provide updates on treatment progress.
**4. Inventory Management and Supplies**:
- Order and maintain equipment.
- Manage invoices and payments.
**5. Administrative Tasks**:
- Maintain staff HR and CPD records.
- Prepare reports on audits and utility usage.
- Oversee office operations.
- Manage accounts receivable and equipment maintenance.
Salary £22,569.00-£29,287.00 per year-time, dependent on experience and qualifications.
**Essential Skills**:
- **Organisation and Prioritisation**: Proven ability to manage multiple tasks simultaneously, prioritise effectively, and meet deadlines in a fast-paced environment.
- **Attention to Detail**: Excellent accuracy and meticulous approach to ensure all administrative and clinical tasks are completed flawlessly.
- **Communication (Written & Verbal)**: Strong communication skills to interact professionally with patients, staff, and external contacts.
- **Interpersonal Skills**: Positive and friendly manner to build rapport and ensure patient satisfaction.
- **Computer Literacy**: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- **Software Proficiency**: Working knowledge of dental practice management software (experience with SOE would be highly desirable).
**Essential Qualifications**:
- **A Levels/ Equivalent**
**Desirable Skills**:
- Experience in a dental practice setting.
- Knowledge of dental procedures and terminology.
**Desirable Knowledge**:
- An understanding of basic accounting practices
- An understanding of GDC and CQC regulations
Pay: £22,569.00-£28,587.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Dental receptionist: 2 years (preferred)
Work Location: In person
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