Administration Officer

5 months ago


Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

Input patient demographic and clinical data into the audiology patient management system To arrange appointments for all patients attending audiology using Audiology patient management system and to act as a point of contact for Medical Records appointments. Undertake receptionist duties, log in patients attending for appointments and answer telephone queries so that callers are redirected as appropriate. To be responsible for ensuring that earmoulds and associated items are available for patient appointments. Collate and dispatch the reports of clinical investigations and consultations.

Ensure that an effective DNA and follow up strategy is in place. Input data into the audiology patient management system. In conjunction with the Band 4 Administration officer and Head of Department, ensure that all available clinic appointments are fully utilised. To cover the duties of absent members of the audiology administration team as required.

To ensure that complete confidentiality is adhered to at all times. To assist the Band 4 Administration officer and Head of Department to ensuring that administration processes best support the Audiology Department. FOR FULL JOB DESCRIPTION SEE ATTACHMENT


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