Network Operations Technical Analyst

2 weeks ago

Chester, United Kingdom eFinancialCareers Full time

**The Team**:
The team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies.The team are based in 3 locations within the UK - Chester, London and Camberley although this specific role is Chester based.The team has a close working relationship that supports each other and is considered a high performing team.The team is also part of a follow the sun model so this involves interaction with our global colleagues in the AMRS and APAC regions (specificallythe US, Singapore and India).

**Core Skills**:

- Operational support of network environments:

- Switching & Routing (underlay and overlay)
- Firewall, Traffic Management, Content Inspection, and DN
- Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

- Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
- Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
- Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
- React to the failure according to business impact, and communicates with management and technical escalation
- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
- Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
- Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record
- Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
- Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action
- Adhere to design standards and global design authority processes and procedures
- Assemble professional documents based on existing templates and ability to provide accurate work descriptions with assumptions, and caveats.

**Required Skills**:

- Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
- Basic understanding of troubleshooting methodologies for networking problems
- Basic understanding of Network Automation tools and processes
- Self-starter/self-directed, organised and detail oriented
- Strong technical acumen and analytical skills
- Excellent client interfacing skills
- Good verbal and written communication skills
- Experience aligning actions to business impact and service restoral
- Demonstrates ownership: Is accountable and can hold others accountable (professionally)
- Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

**Desired Skills**:

- Experience in Networking-related disciplines within a design, implementation, or operations role
- Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
- Relevant Industry certifications in Network Technologies
- Cloud or Software Defined Networks knowledge and experience
- Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
- Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
- Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
- Experience working in an Agile environment
- Experience of working within Financial Services (Insurance, Banking, Investment banking)
- Experience with other network technologies
- Proxy/Threat Prevention, DDI, Load Balancing, and AAA

**Bank of America**:
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set arethe cornerstones of our Code of Conduct and are at the heart of managing risk well.

  • Network Operations Technical Analyst

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Network Operations Technical Analyst** **Corporate Title: Officer** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize...

  • Network Operations Technical Analyst

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Network Operations Technical Analyst** **Corporate Title: Officer** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize...

  • Network Operations Technical Analyst

    2 weeks ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Network Operations Technical Analyst** **Corporate Title: Officer** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize...

  • Network Operations Technical Analyst

    2 weeks ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Network Operations Technical Analyst** **Corporate Title: Officer** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize...

  • Network Operations Technical Analyst

    2 days ago

    Chester, Cheshire, United Kingdom eFinancialCareers Full time

    Job Title: Network Operations Technical AnalystCorporate Title: OfficerLocation: ChesterBank of America:We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize ourselves and run...

  • Network Operations Technical Analyst

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    **The Team**: The team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies.The team are based in 3 locations within the UK - Chester, London and Camberley although this specific role is Chester based.The team has a close working relationship that supports each other and is considered a...

  • Network Operations Shift Lead

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    The Network Operations Shift Lead will take charge of Network Operations Centre during EMEA hours of operation, taking point in the engagement and resolution of large network events that are significant in scope and impact whilst maintaining oversight overall ongoing issues. You will manage a team of experienced network engineers and be responsible for the...

  • Network Operations Shift Lead

    2 weeks ago

    Chester, United Kingdom eFinancialCareers Full time

    The Network Operations Shift Lead will take charge of Network Operations Centre during EMEA hours of operation, taking point in the engagement and resolution of large network events that are significant in scope and impact whilst maintaining oversight overall ongoing issues. You will manage a team of experienced network engineers and be responsible for the...

  • Network Operations Shift Lead

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Network Operations Shift Lead** **Corporate Title: Vice President** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize...

  • Network Operations Shift Lead

    2 weeks ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Network Operations Shift Lead** **Corporate Title: Vice President** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize...

  • Senior Network Firewall Operations Engineer

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    **Job Title: Senior Network Firewall Operations Engineer** **Corporate Title: Vice President** **Location: Chester** **Bank of America**: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that...

  • Network Operations Centre Lead

    1 week ago

    Chester, United Kingdom Bank of America Full time

    **Job Title: Network Operations Centre Lead** **Corporate Title: Vice President** **Location: Chester** **Company Overview**: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...

  • Graduate Network Modeller

    1 day ago

    Chester, United Kingdom RSK Group Full time

    **Binnies **an **RSK Group** company is recruiting a **Graduate Network Modeller** to work within our Consultancy team on water projects. As a Graduate Network Modeller, you will have the opportunity to develop your skills in using a computer programme to model the existing drainage networks of water companies both in the UK and overseas. The projects...

  • Network Security Engineer

    2 weeks ago

    Chester, United Kingdom eFinancialCareers Full time

    **The Team**: The team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies.The team are based in 3 locations within the UK - Chester, London and Camberley although this specific role is Chester based.The team has a close working relationship that supports each other and is considered a...

  • Technical Support Engineer

    2 days ago

    Chester, Cheshire, United Kingdom Rise Technical Recruitment Ltd Full time

    IT Support EngineerCheshire£25, ,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free ParkingThis is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities.This company are a thriving Managed...

  • Technical Support Engineer

    2 weeks ago

    Chester, Cheshire, United Kingdom Rise Technical Recruitment Ltd Full time

    IT Support EngineerCheshire£25, ,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free ParkingThis is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities.This company are a thriving Managed...

  • BI Analyst

    1 day ago

    Chester, Cheshire, United Kingdom ShortList Recruitment Limited Full time

    Technical Business Analyst Warrington ShortList Recruitment are looking for an experienced Technical Business Analyst with experience working within a Software Development team, to join a software house based in Warrington. Key responsibilities for the Technical Business Analyst role: Understand core business drivers and ensure timely delivery Take...

  • Network Data Engineer

    2 months ago

    Chester, United Kingdom eFinancialCareers Full time

    **The Team**: The team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies.The team are based in 3 locations within the UK - Chester, London and Camberley although this specific role is Chester based.The team has a close working relationship that supports each other and is considered a...

  • Network Data Engineer

    2 weeks ago

    Chester, United Kingdom eFinancialCareers Full time

    **The Team**: The team consists of 25 Network Operations engineers, conversant in a range of Data, Security, Voice and Collaboration technologies.The team are based in 3 locations within the UK - Chester, London and Camberley although this specific role is Chester based.The team has a close working relationship that supports each other and is considered a...

  • Incident Manager IT

    2 weeks ago

    Chester, United Kingdom Oliver James Full time

    We are looking for an Incident Manager to join a globally renowned organisation that is currently going through a big period of growth. Currently bringing all of technology in house now is a fantastic time to join a play a vital part in the growth of their Network Operations Innovation is at the heart of this technology function, using industry leading...