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People & Culture Coordinator
4 months ago
Who we are
lululemon is a yoga-inspired technical apparel company who’s purpose is to elevate the word by realizing the full potential in every one of us. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
About this team
The People and Culture team in EMEA provide business partnering, advice and guidance and HR operational support to 9 countries for both retail and regional head office teams to over 700 employees. The P&C team is predominantly based in London and operates hybrid working.
This role is responsible for proactively owning the employee lifecycle activities, creating trackers, toolkits, policies and conducting training. Helping the managers and employees build personal responsibility in owning their P&C related responsibilities. The role enables the business to be proactive in managing probation, drives engagement to exit surveys and simplifies processes as we continue to scale.
The role is mainly operational but there is the opportunity to be involved in project work too.
We are looking for someone who speaks fluent English with another European listed below language, to be based out of London. You will work on a mixture of country specific activities and advice, as well as activities and advice for all our EMEA countries and work on EMEA-wide or global projects too.
A day in the life
- Provide advice and guidance to managers and employees on people policy enquiries.
- Proactively track and manage employee lifecycle related activities - promoting proactive management and building manager awareness and responsibility to ensure compliance.
- Create and update
- manager toolkits, templates or guides for people related policies and processes and annual update of core documents e.g. offboarding checklists
- Labour law compliance - review and update core people policies such as leave of absence related policies following any statutory or company amendments and ensure related forms or checklists are updated and communicated to managers.
- E-compliance and handbook - support with and roll out e-compliance trainings and annual handbook revisions and acknowledgement.
- Clarify and simplify processes to enable to the managers and employees to better engage in such processes.
- Job change support - support with addendum letters and processing on our HRIS system workday
- Support with training to new people managers as required.
- Intranet pages - design and update P&C EMEA people pages to ensure easy navigation and all relevant policies and toolkits are accessible.
- Support with ad hoc people data requests and pulling reports.
- Labour law support - support with notetaking at investigations or conduct meetings and attend committee forums if applicable.
- Support with system testing as required.
- Support with adhoc projects as required.
Qualifications, skills, and experience
- Exposure or experience in an entry level HR/ People and Culture advisor or administrator role is desirable.
- Experience in retail would be an advantage.
- Experience or exposure to working across the EMEA region would be an advantage.
- Enjoys working proactively, with systems and simplifying processes.
- Fluent in English and ability to speak a European language, where the Company has a substantial presence would be an asset (ex. French, German, Italian, Spanish, or Dutch).
- Strong and professional communication skills needed.
- Problem solving and working with ambiguity.
- Knowledge of Service Now and Workday platforms would be highly desirable.
Must haves
- Acknowledge the presence of choice in every moment and take personal responsibility.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working.
Role Classification
This role is classified as Hybrid under our global SSC Hybrid Workplace Policy: [Hybrid] In-person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 3 days per week.
