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Detention Custody Officer

3 months ago

Consett, United Kingdom Mitie Full time

Detention Custody Officer - Derwentside Immigration Removal Centre

Salary - £22,829.15 per annum

Hours - 40 hours per week

Job Responsbilities
- The purpose of this role is caring for female residents entrusted with us at the Immigration Removal Centre: ensuring the highest standards of security, welfare, dignified treatment, integrity and respect
- A DCO may be assigned to specific teams such as Gatehouse, Residential, Admissions and Discharge, Welfare, as required

Main Duties
- Ensure residents are securely held at the facility, rigorously following all relevant security procedures
- Administer effective control and restraint techniques, strictly to trained requirements, in situations where residents present a threat to themselves or others
- Act within the law at all times in the handling of residents, ensuring their security and safety whilst respecting their rights and dignity
- Search individuals, premises and surrounding areas, as necessary, confiscating forbidden items so that safety and security is maintained
- Receive and release individuals and property in line with company procedures to prevent incorrect release / detention of residents, loss or misdirection of property
- Ensure the safe accommodation and detention of females at the centre so they do not come to harm: strictly adhering to any “Assessment, Care, Detention and Teamwork” (ACDT) plans put in place
- Pro-actively identify, report using assigned procedures and computer systems, and then direct to support services, any resident suffering a deterioration in physical or mental health and wellbeing, or exhibiting behaviours of concern
- Engage with residents and answer questions they may have, escalating any complex issues to the manager for advice
- Participate in, support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression
- Participate and engage in Mitie diversity and inclusion training and initiatives
- Adhere to, and promote in others an environment, free from unlawful discrimination, harassment and victimisation: for both residents and team colleaguesDuties
- Ensure best practice and company policies and procedures are followed to achieve contract requirements
- Work as an effective, cohesive DCO team in support of centre objectives and requirements
- Carry out any necessary shift audits, administration, and counts of residents, reporting accurately as required in a timely manner on our systems
- Carry out any other duties required by managers that could be reasonably expected at this level of role capability.

**Person Specification**
- Confidence in working with individuals with behaviours that may challenge the services
- Able to assess and manage risk of individuals
- Competent in Basic-level skills in Microsoft Outlook, Word and Excel and central IT systems (e.g. Data entry and ability to access information about residents)
- Able to work flexibly to meet requirements of the service
- Inter-personal skills: Confident engaging with a wide and diverse range of people, with sensitivity, dignity and respect
- Must be willing and committed to learn skills and attain knowledge for the completion of an Apprenticeship (Level 3) in order to fill the role - note this is a requirement of the role.