Detention Custody Officer

5 months ago

Consett, United Kingdom Serco Plc Full time

**Location**: Derwentside Immigration Removal Centre
**Type**: Full-Time (40hrs), Perm (see advert below for more details)
**Salary**: £25,000 per annum

Working with Serco as a Detention Custody Officer (DCO) is more than just a job, it’s the chance to be a part of something great; join a work family where you are valued and the work you do makes a difference every day. In addition to immense job satisfaction in a rewarding career, we also offer:
Base Salary of £25,000, rising to £26,250 upon 2 years of service Full training provided, you’ll complete a in depth 7-week paid training course with the opportunity to shadow experienced staff, giving you a real taste of life on the job; Free onsite parking; free meals; full uniform provided. Serco benefits including pension, life assurance and an annual leave package that allows you to relax and recharge and maintain a healthy work-life balance Perks including Blue Light card, paid volunteering days; Long Service Awards; other benefits, including retail discounts and the Serco People Fund, which provides providing financial support to staff and their families. Further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics, and gaming supplies and much more Access to career long learning and development opportunities The chance to make a positive difference in a company passionate about diversity and inclusion

At Derwentside Immigration Removal Centre we offer both job stability & job security, as well as career development pathways for you to transition into operational management roles. The centre is open 24/7 and you’ll cover various shift patterns, but we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love.

The DCO role is varied, and you’ll be at the forefront of ensuring that the arrival process for detainees is as worry-free as possible and ensure they access the support they need throughout their detention. This will include a range of on-site services that you’ll help to supervise and promote, including healthcare, welfare, faith and cultural provisions, education and recreation activities. Central to this is how you communicate with detainees; you’ll form supportive and appropriate relationships with detainees throughout their detention.

Detainees come from all walks of life, and we treat them all with fairness and respect. You may experience some challenging situations or unwanted behaviour, but you’ll be fully equipped to handle this through the training provided prior to starting your new role.

What do you need to do the role?
Our current DCO’s come to us with different work & life experiences, from retail to healthcare, to call centres and taxi drivers; others are ex-military, police, and security services personnel What you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others - the rest you will learn during your 7-week paid training course and experienced colleagues.

You’ll need be reasonably fit and have a good educational level of English and Maths, as report writing & numerical abilities are a key part of the role.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

  • Detention Custody Officer

    2 months ago

    Consett, Durham, United Kingdom Serco Full time

    Detention Custody Officer RoleAt Serco, we're committed to providing exceptional services to those in our care. As a Detention Custody Officer, you'll play a vital role in ensuring the smooth arrival and detention process for individuals in our facilities.Key Responsibilities:Supervise and promote on-site services, including healthcare, welfare, faith, and...

  • Detention Custody Officer

    2 months ago

    Consett, Durham, United Kingdom Serco Full time

    Detention Custody Officer RoleAt Serco, we're committed to providing exceptional services to those in our care. As a Detention Custody Officer, you'll play a vital role in ensuring the smooth arrival and detention process for individuals in our facilities.Key Responsibilities:Supervise and promote on-site services, including healthcare, welfare, faith, and...

  • Detention Custody Officer

    3 weeks ago

    Consett, Durham, United Kingdom Serco Full time

    Location: Derwentside Immigration Removal CentreType: Full-Time (hrs), PermSalary: £, per annumWorking with Serco as a Detention Custody Officer is a rewarding career opportunity that offers a chance to make a positive difference in the lives of others. In this role, you will be part of a work family where you are valued and your contributions make a...

  • Detention Custody Officer

    3 weeks ago

    Consett, Durham, United Kingdom Serco Full time

    Role OverviewAs a Detention Custody Officer with Serco, you will play a vital role in ensuring the smooth arrival process for detainees at Derwentside Immigration Removal Centre. Your primary responsibility will be to provide a supportive and respectful environment, ensuring detainees access the necessary services during their detention.Key...

  • Detention Custody Officer

    5 months ago

    Consett, United Kingdom Serco Plc Full time

    **Location**: Derwentside Immigration Removal Centre **Type**: Full-Time (40hrs), Perm (see advert below for more details) **Salary**: £22,830.20 per annum From September 1st, Serco will proudly take the helm in running Derwentside Immigration Removal Centre. Working with Serco as a Detention Custody Officer (DCO) is more than just a job, it’s the chance...

  • Detention Custody Officer

    5 months ago

    Consett, United Kingdom Serco Plc Full time

    **Location**: Derwentside Immigration Removal Centre **Type**: Full-Time (40hrs), Perm (see advert below for more details) **Salary**: £22,830.20 per annum From September 1st, Serco will proudly take the helm in running Derwentside Immigration Removal Centre. Working with Serco as a Detention Custody Officer (DCO) is more than just a job, it’s the...

  • Detention Custody Officer

    3 weeks ago

    Consett, Durham, United Kingdom Serco Full time

    Location: Derwentside Immigration Removal CentreType: Full-Time (hrs), Perm (see advert below for more details)Salary: £, per annumWorking with Serco as a Detention Custody Officer (DCO) is a rewarding career opportunity that offers a chance to make a positive difference in the lives of others. In this role, you will be part of a work family where you are...

  • Detention Custody Officer

    6 months ago

    Consett, United Kingdom Serco Full time

    Location: Derwentside Immigration Removal Centre Type: Full-Time (hrs), Perm (see advert below for more details) Salary: £, per annum Working with Serco as a Detention Custody Officer (DCO) is more than just a job, it’s the chance to be a part of something great; join a work family where you are valued and the work you do makes a difference...

  • Detention Custody Officer

    3 weeks ago

    Consett, Durham, United Kingdom Serco Full time

    Role OverviewAs a Detention Custody Officer with Serco, you will play a vital role in ensuring the smooth arrival process for detainees at Derwentside Immigration Removal Centre. Your primary responsibility will be to provide a supportive and respectful environment, ensuring detainees access the necessary services during their detention.Key...

  • Custody Services Officer

    2 weeks ago

    Consett, Durham, United Kingdom Serco Full time

    Role OverviewThe Detention Custody Officer role at Serco is a rewarding opportunity to make a positive difference in the lives of others.As a key member of our team, you will be responsible for ensuring the safe and respectful arrival process for detainees at Derwentside Immigration Removal Centre.Key ResponsibilitiesSupervise and promote on-site services,...

  • Christian Chaplain

    5 months ago

    Consett, United Kingdom Serco Plc Full time

    Serco - Derwentside IRC Permanent / Part Time / 10 hours £6,593 per annum + Excellent Corporate Benefits Package We are looking for a Christian Chaplain to join us at Derwentside Immigration Removal Centre female only accommodation, where we are responsible for all aspects of detainee safety, security and welfare provision, facilities management and...

  • Muslim Imam Chaplain

    5 months ago

    Consett, United Kingdom Serco Plc Full time

    Muslim Chaplain (Imam) Serco - Derwentside IRC Permanent / Part Time / 10 hours £6,593 per annum + Excellent Corporate Benefits Package We are looking for an Imam to join us at Derwentside Immigration Removal Centre female only accommodation, where we are responsible for all aspects of detainee safety, security and welfare provision, facilities management...