Course Enquiries Assistant
2 weeks ago
We are looking to appoint a Course Enquiries Assistant to join the Directorate of External Engagement.
We are looking to appoint a Course Enquiries Assistant to join the Directorate of External Engagement.
You will ensure that enquirer data is logged on the University’s Customer Relationship Management system. You will also be required to support the wider team with key recruitment activities, such as Open and Applicant Days, which take place on occasional evenings or weekends.
Enquiry processing or relevant customer-care experience is essential, as is experience of using a CRM or customer database system. You will also need to demonstrate an ability to learn about the wide range of courses and services offered by the University.
The role is currently based onsite in the centre of Wolverhampton, with the option for remote-working for part of the week, within an existing team rota.
**The University of Opportunity for Students and Staff
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