Reservations Agent

1 week ago


Manchester, United Kingdom Aimbridge Hospitality EMEA Full time

**Job Ref**:INT20678

**Branch**:Holiday Inn / Ibis Budget Manchester Airport

**Location**:Holiday Inn / Ibis Budget Manchester Airport, Manchester

**Salary/Benefits**:£25,000 per annum

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40 hours per week

**Posted date**:24/05/2024

**Closing date**:07/07/2024

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Staff meals on duty
- Paid breaks

A day in the life of

As Reservations Agent you will be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will help with the day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue.

Based in the Holiday Inn and Ibis Budget you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

As part of the Manchester International Airport complex and situated within close proximity to all three terminals, this dual-site property boasts a combined 542 bedrooms and is now fully open.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.You will have a minimum of 2 years experience in either Reception or Reservations in a busy hotel.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

This hotel operates in conjuntion with Aimbridge EMEA, the Global third party management company of choice.


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