Compliance Officer

3 weeks ago


Basildon, United Kingdom Chartered Trading Standards Institute Full time

**Job Title: Consumer Codes and ADR Coordinator**

**Company**:
CTSI, boasting a rich legacy of safeguarding consumers for 141 years, stands as an ambitious professional membership organisation. Fuelled by the perspectives of our members and a resolute sense of purpose, we broaden our impact through the diverse range of services we provide to Trading Standards professionals across the UK.

**Job Overview**:
We are seeking a detail-oriented colleague, with a Compliance Officer background, to join our team. The role on offer is a mixture of compliance and support, combining internal compliance with external communication and stakeholder engagement. The aim of the role is to ensure all Approved bodies, from both Consumer Codes and Alternative Dispute Resolutions, are compliant with the regulations set and maintained by the relevant board.

The coordinator supports the team with the delivery of audits, whilst simultaneously supporting the stakeholders and third parties with queries or complaints. Audits, data collection and report writing will also be a large part of the role, so excellent customer service and writing skills are an essential part of the expectations.

In return CTSI offer a lucrative benefits package, including remote or hybrid working, the ability to work from anywhere in the world for up to 30 days per year, training budget and medical care.

**Job Types**: Full-time, Permanent

Pay: £21,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free parking
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Application question(s):

- This is a hybrid role with 1 - 2 days per week in the Basildon office, or as per the team's needs. Is this something you can commit to?

Work Location: Hybrid remote in Basildon

Application deadline: 05/07/2024


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