Front Office Associate

7 months ago

Ware, United Kingdom Marriott International, Inc Full time

**Job Number** 23108361

**Job Category** Rooms & Guest Services Operations

**Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Front Desk Manager

    3 weeks ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Overview:We are seeking an experienced Night Reception Supervisor to join our team at Hanbury Manor Marriott Hotel & Country Club. As a key member of our Front Office team, you will play a vital role in delivering exceptional guest service and ensuring the smooth operation of our hotel's night-time activities.About Us:Hanbury Manor Marriott Hotel & Country...

  • Front of House Hospitality Associate

    2 days ago

    Ware, Hertfordshire, United Kingdom Getting In Limited Full time

    Job OverviewThis is an exciting opportunity for a Front of House Apprentice to join the team at The Marriott hotel. As a member of our Service team, you will be responsible for providing exceptional customer service and ensuring that guests have a memorable experience.Key responsibilities include taking food and beverage orders, communicating with the...

  • Front Office Supervisor

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 23092324 **Job Category** Rooms & Guest Services Operations **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...

  • Night Front Office Supervisor

    13 hours ago

    Ware, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    *** With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic **Hanbury Manor Marriott Hotel & Country Club** makes a lasting impression. **Marriott International the world’s largest hotel company** with more than 500 global locations and 600,000 associates worldwide is redefining the art of...

  • Retail Sales Associate

    7 months ago

    Ware, United Kingdom UOE UK Ltd Full time

    UOE has been helping people to get work done since 1983 and is one of the UK’s leading, independent stationery and Post Office retail partners. We serve around 1.5 million customers every year and have plans to grow our retail store network to over 20 branches over the coming years. To do that we need fantastic people to join, learn and grow with us. We...

  • Night Reception Supervisor Lead

    3 weeks ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Job Summary:The Night Reception Supervisor is responsible for overseeing the Front Office operations at Hanbury Manor Marriott Hotel & Country Club. This role requires a strong leader who can manage and motivate a team to deliver exceptional guest service, while maintaining high standards of efficiency and productivity.About Us:Hanbury Manor Marriott Hotel &...

  • Night Front Office Supervisor

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24036517 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...

  • Front Desk Apprentice

    4 days ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 22212185 **Job Category** Administrative **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200 acres...

  • Night Reception Supervisor

    7 months ago

    Ware, United Kingdom Hanbury Manor Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cosy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....

  • Front Desk Apprentice

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 23202846 **Job Category** Administrative **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200 acres...

  • Human Resources Officer

    7 months ago

    Ware, United Kingdom Hanbury Manor Full time

    With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic **Hanbury Manor Marriott Hotel & Country Club** makes a lasting impression. **Marriott International the world’s largest hotel company** with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so...

  • Night Reception Supervisor

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24069750 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...

  • Hotel Specialist Apprentice

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24073578 **Job Category** Administrative **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house...

  • Finance Assistant

    7 months ago

    Ware, United Kingdom Hanbury Manor Full time

    Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....

  • Hospitality Operations Coordinator

    3 weeks ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Job Description:We are looking for an experienced Night Reception Supervisor to join our team at Hanbury Manor Marriott Hotel & Country Club. As a key member of our Front Office team, you will be responsible for managing the day-to-day operations of the night shift, ensuring exceptional guest service and high levels of staff motivation.About Us:Hanbury Manor...

  • Night Reception Supervisor

    1 month ago

    Ware, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this...

  • Housekeeping Supervisor

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 23094165 **Job Category** Housekeeping & Laundry **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned...

  • Night Receptionist

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24017931 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...

  • Food & Beverage Apprentice

    7 months ago

    Ware, United Kingdom Inspiro Learning Full time

    A wonderful opportunity has become available at Hanbury Manor Marriott Hotel & Country Club for an enthusiastic apprentice to join the Service team as a Front of House apprentice. You will need to be enthusiastic and hard working and ready to contribute towards the perfect customer experience. Main Duties: - Assists in creating a warm and welcoming...

  • Food & Beverage Apprentice

    6 months ago

    Ware, United Kingdom Inspiro Learning Full time

    A wonderful opportunity has become available at Hanbury Manor Marriott Hotel & Country Club for an enthusiastic apprentice to join the Service team as a Front of House apprentice. You will need to be enthusiastic and hard working and ready to contribute towards the perfect customer experience. Main Duties: - Assists in creating a warm and welcoming...