Conference and Events Operations Administrator

4 days ago


Birmingham, United Kingdom Hilton Full time

**Here's a good lead for you..**

**WELCOME TO A WORLD OF OPPORTUNITIES - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**A WORLD OF REWARDS**
- **Hourly Rate **of £10 per hour
- **Free, healthy** **and high quality** **meals** when on duty
- **Personal Development** programmes designed to support you at every step of your career
- **Team Member Referral Program**:

- **Discounted dental and health cover**:

- **High street discounts**:with Perks at Work
- **Free car park**:

- **Subsidised Taxi **between 12am and 7am
- **Holiday**: 28 days** **including bank holidays (increasing yearly to up to 33 days)
- **Guest Experience Day**:1 night stay with breakfast and dinner
- **Modern and inclusive **Team Member's areas

**You will** join the Conference and Events Team.

**You enjoy** administring the operations and events opportunities professionally and courteously. You will convert inquiries into bookings, logging reservations accurately in the system, arranging and delivering show rounds, and welcoming clients to the hotel on event day making sure everything is set up to perfection.

**Are you **passionate about Conference and events operations? Do you have exceptional customer service and communication skills? Then this is the job for you

**About the Role**:
A Conference and Events (C and E) Operations Administrator will support administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business.

**What will I be doing?**

As a Conference and Events (C and E) Operations Administrator, you will support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. The Conference and Events (C and E) Operations Administrator will also work closely with the Operations team to contribute to strategy and promotional activities. Specifically, a Conference and Events (C and E) Operations Administrator will perform the following tasks to the highest standards:

- Maximize rooms, groups, conference and events revenue through pro-active selling and commercial management techniques
- Convert customer enquiries into confirmed sales
- Contribute to the strategy and planning activities of the Sales function
- Develop future and repeat business, contributing to the profitability of the Hotel
- Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
- Develop and expand current existing accounts, focusing on achieving repeat business and upselling opportunities
- Seek proactive opportunities to increase sales and conversions within the Team
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities

**Want to know more about this job?**

**WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON**

**H **ospitality
***
**I **ntegrity
***
**L **eadership
***
**T **eamwork
***
**O **wnership
***
**N **ow

Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.

**Find out more about all our brands and hotels -**
**Hilton Brands | Global Hospitality Company



  • Birmingham, United Kingdom Elite Personnel Full time

    Our client are seeking to recruit on a temporary basis for 2 months starting asap Join our Elite Personnel Recruitment client and be a part of an esteemed team dedicated to excellence in conference management. As a Temporary Conference Coordinator, you will play a pivotal role in assisting the Conference Centre Manager in the smooth operation and...


  • Birmingham, United Kingdom Hilton Birmingham Metropole Full time

    **Conference and Events Supervisor - Hilton Birmingham Metropole** The Hilton Birmingham Metropole is undergoing a transformational refurbishment, every element of the hotel, a key UK Conference Destination, is being transformed. We are now recruiting for a Conference & Events Supervisor to work within the Operations team to ensure the smooth running of...


  • Birmingham, United Kingdom Hilton Full time

    The Hilton Birmingham Metropole is undergoing a transformational refurbishment, every element of the hotel, a key UK Conference Destination, is being transformed. The hotel is recruiting for a Conference and Events Operations Coordinator who will play a key role within the hotel to plan and deliver events with the WOW Factor! The Conference and Events...


  • Birmingham, United Kingdom Park Regis Hotel Full time

    Job Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans...


  • Birmingham, United Kingdom Custard factory Full time

    **JOB DESCRIPTION** **HOURS: Zero hour - Including evenings and weekends.** **POST: Part-time / Zero hours** **REPORTING TO: Events Management** **RESPONSIBLE FOR**: Supporting the Events Management in all aspects of the business operation and events delivery at a high standard. Working with the sales team as required across all venues to ensure client...

  • Events Administrator

    7 months ago


    Birmingham, United Kingdom Elitep Full time

    Our client is seeking a highly organised and detail-oriented Events Administrator to join their team based in Rubery on a temporary basis for two months. **Responsibilities**: - Plan and coordinate all aspects of events, including venue selection, vendor management, speaker coordination, and attendee registration - Ensure that all expenses are within...


  • Birmingham, United Kingdom Hilton Full time

    Conference and Events Bar Supervisor **Time to Mix it up!** **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE -** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to...


  • Birmingham, United Kingdom The Grand Hotel, Birmingham Full time

    **The Grand Hotel, Birmingham**: **Conference and Events Supervisor**: The Grand Ballroom is the jewel in our crown, and alongside our collection of meeting rooms, it offers a dynamic and exciting place to work. As Conference & Events Supervisor you will bring your personality and flair to provide a warm, friendly and generous service to our guests. The...


  • Birmingham, United Kingdom Hilton Birmingham Metropole Full time

    **Time to Mix it up!** **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share...


  • Birmingham, Birmingham, United Kingdom Intercity Technology Full time

    At Intercity Technology, we are seeking a highly skilled Conference and Event Planner to join our events team. As a key contributor, you will be responsible for planning and executing conferences, events, and meetings that exceed our company's expectations.Your duties will include:Event Conceptualization: Develop innovative event concepts that align with our...


  • Birmingham, United Kingdom Hilton Birmingham Metropole Full time

    **The Hilton Birmingham Metropole** is undergoing a transformational refurbishment, every element of the hotel, a key UK Conference Destination, is being transformed. The hotel is looking for a **Group, Conference & Events (GC&E) Sales Supervisor** to assist with maximising revenue opportunities in the areas of conferences and events and to drive sales leads...

  • Conference Coordinator

    7 months ago


    Birmingham, United Kingdom Blue Arrow Ltd Full time

    Blue Arrow are recruiting for an experienced Conference Coordinator to assist the Conference Centre Manager in the running of the Conference Office and the administration of conferences and functions. This will be a on a temporary basis. Reporting to the Conference Centre Manager, your key responsibilities will include: Undertake tasks relevant to the...


  • Birmingham, Birmingham, United Kingdom Aloft Birmingham Eastside Full time

    Overseeing over 1,600 hotels and resorts worldwide, Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We collaborate with renowned brands such as Hilton, Accor, Marriott, and IHG.We are looking for an individual to join our team as a Conference and Events Sales Consultant at Aloft Birmingham Eastside. As a sales...


  • Birmingham, Birmingham, United Kingdom MAC (Midlands Arts Centre) Full time

    Job DescriptionWe are seeking a highly motivated and experienced Sales and Events professional to lead our Sales team in generating revenue from events at MAC, Midlands Arts Centre. This role is responsible for driving income growth from conference and event hire across our varied spaces.The ideal candidate will have a proven track record in sales and...


  • Birmingham, United Kingdom Hilton Birmingham Metropole Full time

    **This is the occasion you have been waiting for!** **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE** **Hourly Rate **of £11.50 per hour (full time, 39 hours/week) **Please note the role will be **predominantly night shifts**, with some day shifts as per business demands.** **A WORLD OF...


  • Birmingham, United Kingdom Oval Digbeth Events Full time

    We are looking for enthusiastic and reliable Events & Bar Staff to join our team in Digbeth. Oval Digbeth Events have three large venues across the Digbeth Estate. with capacities of 1500 Guests. Weddings, Conferences, Dinners, after show parties, Film & Production, and many more. **Responsibilities**: - Greet customers and take orders. - Ensure the bar...


  • Birmingham, United Kingdom The Grand Hotel, Birmingham Full time

    **The Grand Hotel, Birmingham**: **Conference and Events Sales Co-ordinator**: We have an exciting and rare opportunity to join our Conference & Events Sales team. This role will establish and develop personal contact with all our Conference & Event guests, ensuring their event needs are met. You will handle all incoming enquiries, providing proposals and...

  • Casual Conference

    6 months ago


    Birmingham, United Kingdom Switch Hospitality Full time

    Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans ensure that...


  • Birmingham, Birmingham, United Kingdom Acorn by Synergie Full time

    Why Join Our Team?We're looking for someone who shares our passion for creating unforgettable events and is eager to learn and grow with us. As a member of the Acorn by Synergie team, you'll have the opportunity to work on diverse events, develop your skills, and contribute to our company's growth. We value teamwork, creativity, and dedication, and we're...


  • Birmingham, United Kingdom Silhillians Sport Club & Conference Centre Full time

    We are recruiting for event and bar staff to work on a casual basis at our busy sports club and conference centre. **Responsibilities**: - Setting up and breaking down function rooms for events - Serving beverages and snacks - Stock replenishment - Cash handling - Cleaning duties Must be available weekends and evenings hours **Benefits**: - Flexible...