Credit Controller

1 week ago


Doncaster, United Kingdom MB Group Full time

Join a pioneering force in commercial vehicle fleet management and be part of our mission to redefine the industry. Immerse yourself in an exciting career within a company that is leading the charge in HGV fleet management, driving towards a sustainable future and puts people first. You’ll become a key player in our dynamic team, driving excellence in customer service, quality maintenance, and exceeding satisfaction levels.

We're looking for **Credit Controller** to join our team in Doncaster for a 6-month fixed term contract. Using your technical expertise and exceptional customer service skills, you will be a brand ambassador, exceeding customer expectations and providing the highest levels of AR service to customers & both internal and external stakeholder.

**Key Responsibilities**
- Ensure that debts are paid in a professional, timely manner.
- Daily allocation of cash
- Maintaining Credit Control inbox - sending copy invoices statements etc
- Opening new Accounts in carfacts and sage.. i.e credit worthiness
- Dealing with customer and account queries - liaising with depots to resolve
- Ability to remain focused in a complex, pressurised environment, dealing with diverse clients in a calm assertive manner.
- Maintain thorough accurate records of all chasing activity and be able to report to Line Manager as and when required.
- Understand each client’s requirements, and respond promptly to both client and internal enquiries
- Establish reasons for non-payment in an assertive manner.
- Manage queries to resolution quickly and understand when to escalate.
- Allocate payments to accounts, complete account recs and create invoices/credits where necessary.

**Skills & Experience**
- Able to demonstrate experience of working in a busy credit control department.
- A track record of successful collection and debt reduction is vital to this role.
- Have a proactive approach and work well with others, sharing knowledge and experience to enhance the overall success of the collection Team.
- Negotiation skills and assertive manner are key to success in this sector.
- Possess a good understanding of Excel, Word, Sage X3 and Outlook
- Experience of dealing with clients at all levels, including corporate entities
- Ability to manage & prioritise an extensive caseload, multi task, prioritise and adapt as per the company requirements

**Offering More Than Just a Job**:

- Competitive Salary
- Company Pension
- Life Insurance
- Referral Scheme
- Eye Health
- Reward & recognition programs
- Agile ways of working for office staff

At our company, we foster professional growth and offer a stimulating environment where you can elevate your career alongside a team dedicated to excellence. This is your chance to be part of an industry disruptor, shaping the future of fleet management in the UK

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months

Pay: Up to £18.00 per hour

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person


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