Credit Controller

6 months ago

Doncaster, United Kingdom Rivus Group Full time

Rivus are recruiting exclusively, and are currently seeking a skilled and dedicated individual to join their team as a **Credit Controller**. The part you will play in achieving our vision is being an integral part of a wider Credit Control team, delivering best in class results within a fast paced, shared services environment.

Using your technical expertise and exceptional customer service skills, you will be a brand ambassador, exceeding customer expectations and providing the highest levels of AR service to customers & both internal and external stakeholders.

**What you’ll do**
- Ensure that debts are paid in a professional, timely manner.
- Daily allocation of cash
- Maintaining Credit Control inbox - sending copy invoices statements etc
- Opening new Accounts in carfacts and sage.. i.e credit worthiness
- Dealing with customer and account queries - liaising with depots to resolve
- Meet cash & debtor day targets.
- Ability to remain focused in a complex, pressurised environment, dealing with diverse clients in a calm assertive manner.
- Maintain thorough accurate records of all chasing activity and be able to report to Line Manager as and when required.
- Understand each client’s requirements, and respond promptly to both client and internal enquiries
- Build relationships with Clients in order to maintain healthy portfolio and quickly resolve issues.
- Establish reasons for non-payment in an assertive manner.
- Manage queries to resolution quickly and understand when to escalate.
- Reduce Collection Days to within Company KPI
- Allocate payments to accounts, complete account recs and create invoices/credits where necessary.

**What you’ve got**
- Able to demonstrate experience of working in a busy credit control department. A track record of successful collection and debt reduction is vital to this role.
- Have a proactive approach and work well with others, sharing knowledge and experience to enhance the overall success of the collection Team.
- Negotiation skills and assertive manner are key to success in this sector.
- Possess a good understanding of Excel, Word, Sage X3 and Outlook
- Experience of dealing with clients at all levels, including corporate entities
- Ability to manage & prioritise an extensive caseload, multi task, prioritise and adapt as per the company requirements.

**How you will be successful**
- Exemplary communication skills at all levels
- Good IT skills and competence of Word, Excel and Outlook are required
- High standard of numeracy, accuracy with attention to detail being paramount.
- A team player with a flexible approach
- Outgoing and confident personality, whilst working together to achieve overall success
- Pro-active and can set and achieve personal goals
- Ability to prioritise workload, based on the needs of the company& manage time according

**What you’ll get**
- An enhanced employer pension contribution scheme
- Comprehensive life insurance
- Free eye test vouchers and vouchers towards the cost of glasses (dependent on test results)
- Access to ‘My Staff Shop’ our Rivus benefits portal with 1000’s of high street, online, supermarket, cinema, travel and gym discounts.
- Financial and health wellbeing programs and support including and employee assistance program
- Reward & recognition programs
- The opportunity to be part of a forward-thinking collaborative team who will focus on your future career and development

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

Pay: £11.44-£16.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Doncaster

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