Band 3 Patient Pathway Administrator

3 weeks ago


Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

The post holder will provide a flexible administrative support service across the department as required by workload demands and agree priorities in liaison with the Patient Pathway Supervisor/Patient Pathway Co-Ordinator. It is essential that the post holder has good communication skills, is organised and assertive in dealing with health professionals. The post holder must maintain a high degree of confidentiality in all aspects of service delivery and patient information in accordance with Trust policies and procedures and compliance with the Data Protection Act.

The patient pathway Administrator (PPA) will work within dedicated specialty Divisions to facilitate the smooth running of the patient journey by ensuring that there are coordinated and streamlined administrative processes that revolve around the patient and their individual needs.

Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.

As we recover from Covid-19, we’re proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.



  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The post holder will provide a flexible administrative support service across the department as required by workload demands and agree priorities in liaison with the Patient Pathway Supervisor/Patient Pathway Co-Ordinator. It is essential that the post holder has good communication skills, is organised and assertive in dealing with health professionals. The...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Band 5 Patient Pathway Supervisor Communication skills are essential as well as the ability to work well under pressure. This is a rewording but extremely dynamic and busy role. **Successful applicants must have the following**: knowledge of NHS hospital pathways and the ability to manage their own workload and have the confidence to lead a team. The...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Band 5 Patient Pathway Supervisor Communication skills are essential as well as the ability to work well under pressure. This is a rewording but extremely dynamic and busy role. **Successful applicants must have the following**: knowledge of NHS hospital pathways and the ability to manage their own workload and have the confidence to lead a team. The...


  • Romford, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full time

    The role of the Patient Pathway Administrator (PPA) is to provide a high quality professional administrative and clerical support to the Patient Pathway Co-ordinator (PPC) team within their clerical group. The co-ordination of the patient journey is a critical factor in ensuring the timely and effective delivery of care.


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Specialist Medicine are looking to recruit a full time enthusiastic Patient Pathway Supervisor to manage the administrative pathways for our patients. The position is for 37.5 hours per week across 5 days and you will be expected to work across both Queen’s and King George Hospital Site’s at times. You will have proven experience in a similar role and...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting part time opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Endoscopy department as a Patient Pathway Assistant. To provide administrative support for all team members within the Endoscopy services across sites. Responsible for filing patient information as appropriate. Input patient information on...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department are seeking an enthusiastic, motivated and committed Patient Pathway Supervisor to support the provision of an excellent administration service on our Neurology/Stroke services. This role is concerned with supporting, evaluating and leading staff to provide a quality service which is efficient, stays within financial constraints...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting part time opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Endoscopy department as a Patient Pathway Assistant.To provide administrative support for all team members within the Endoscopy services across sites. Responsible for filing patient information as appropriate. Input patient information on...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for 2 Apprentice Patient Pathway Administrators to support the Neurosciences team. You will be highly motivated, have excellent communication skills and a willingness to learn.The main duties of the role are:To ensure all Apprenticeship work is completed and submitted in the given timeframe and to ensure that all...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an Apprentice Respiratory Patient Pathway Administrator. You will be the first point of contact in communication with patient queries over the telephone and provide a full administrative service to the clinical team including audio typing. This role is very demanding, you will be proactive, have excellent communication...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    You will have experience in theatre scheduling and outpatient bookings would be an advantage in this challenging but rewarding role. The main duties for this role would be to support the Service Manager and Patient Pathway Manager with the day-to-day activities in running the urology department whilst maintaining and prioritising your own workload. The...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    You will have experience in theatre scheduling and outpatient bookings would be an advantage in this challenging but rewarding role. The main duties for this role would be to support the Service Manager and Patient Pathway Manager with the day-to-day activities in running the urology department whilst maintaining and prioritising your own workload.The...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an Apprentice Patient Pathway Administrator to join the Diabetes and Endocrine team at BHRUT working at both our Queen's and King George Hospital sites. You will act as the first point of contact in communication with patient queries over the telephone and provide full administrative service which may include audio...


  • Romford, United Kingdom Division of Surgery – BHRUT NHS Full time

    Job overview Patient Pathway Administrator. The post holder will provide a flexible administrative support service across the department as required by workload demands and agree priorities in liaison with the Patient Pathway Supervisor/Patient Pathway Co-ordinator. It is essential that the post holder has good communication skills, is organised and...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Pain Management Team are looking for a hardworking, dynamic individual to join our team as an Apprentice Patient Pathway Co-ordinator / Secretary. The Apprentice Patient Pathway Co-ordinator (PPC) will work within the Pain Management service to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator in Tele-Dermatology to join our team. The Patient Pathway Co-ordinator (PPC) will work within the Dermatology team to provide smooth and efficient administrative support predominantly within the tele-dermatology service. The tele-dermatology service reduces waiting times for patients...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Surgery, Critical Care & Anaesthetics Care Group (SCCA) at Barking, Havering and Redbridge University NHS Trust (BHRUT) is looking for a highly motivated, enthusiastic, proactive Patient Pathway Supervisor to join our already established team, working within the General Surgery Team. The post is full time (37.5 hours per week). This post will be based at...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator in Tele-Dermatology to join our team. The Patient Pathway Co-ordinator (PPC) will work within the Dermatology team to provide smooth and efficient administrative support predominantly within the tele-dermatology service.The tele-dermatology service reduces waiting times for patients...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Pain Management Team are looking for a hardworking, dynamic individual to join our team as a Patient Pathway Co-ordinator / Secretary. The Patient Pathway Co-ordinator (PPC) will work within the Pain Management service to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes...


  • Romford, United Kingdom Division of Surgery – BHRUT NHS Full time

    Job overview The Trauma and Orthopaedic department is looking for a highly motivated, pro-active Administrator to join our team and provide excellent service to both the Trauma and Orthopaedic clinical team and BHRUT service users. The successful candidate will have experience of audio typing, a minimum typing speed of 50 wpm, a good understanding of...