Band 3 Sexual Health Administrator
5 months ago
We are looking for a Band 3 Administrator to join the Integrated Sexual Health, Contraception & HIV Service based across clinic/sites on a permanent contact. You will be responsible for reception and administration duties as required to meet service needs. This post will be worked over five days; however this could change according to service requirements. This role will include face to face contact with patients attending the unit, sorting & distributing mail, answering telephone queries from patients and staff. The role will include working on the sexual health appointment line which enables patients to book into clinics and receive general advice on the Integrated Sexual Health Service and offer support to the data team.
Working in partnership with the Department Manager to support the wider development of the Integrated Sexual Health & HIV service, by providing comprehensive, efficient, and effective administrative support within the clinic.
The post holder will promote and encourage a caring and sympathetic environment for patients ensuring that high standards of service are continually maintained
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.
As we recover from Covid-19, we’re proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.
For further information on this role, please see the attached detailed Job Description and Person Specification.
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