Customer Laison Officer

1 week ago


York, United Kingdom Bridge Recruitment Full time

Job Description

My client, one of the country’s leading providers of mental healthcare solutions, has a fantastic opportunity for a Client Liaison Officer to join their office based in York As a member of the Client Liaison team, you’ll provide excellent customer serviceand assist clients.

What’s in it for you?
- £20,000 - £20,750 per annum
- 09:00 - 17:00, Monday - Friday
- Free onsite parking
- 23 days annual leave (plus bank holidays), rising to 26 with length of service

Your new role as a Client Liaison Officer
- Acting as the first point of contact for clients, securing and booking appointments
- Explaining services offered by the company, using this information to ascertain how best to assist
- Working as part of a team to provide excellent customer service with a warm and friendly manner at all times

About you
- Excellent customer service skills and telephone manner
- Excellent communication (written and verbal) and interpersonal skills
- Engaging conversationalist with a warm and friendly approach
- Able to effectively work as part of a team, or independently as required
- Tenacious, self-motivated and driven to succeed

Due to the nature of the role, a proven background in customer service is essential. An interest in, or appreciation of, psychological therapies would also prove advantageous though it isn’t essential for the role.

Bridge Recruitment Ltd is acting in the capacity of a Recruitment Agency for permanent roles, and an Employment Business for temporary assignments.



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