Fdm Degree Apprenticeship

3 weeks ago

London, United Kingdom FDM Group Full time

**About The Role**:
***
- The FDM Apprenticeship Programme offers you the opportunity to start your career in technology while also studying towards your undergraduate degree. Based in one of our internal IT teams, this is the ideal first step into the industry. You will learn how to support and configure different types of IT equipment and services in-house before putting your training into practice working on cutting-edge projects with one of our industry-leading clients.- Our programme starts in **September **of each year so we are looking for people who are in their final year of A-levels (BTEC or T-Levels) and completing this summer. We are also interested to hear from anyone who has already achieved the academic entry requirements required and are available to start in April - you might have taken a year out, be working or have started a degree and are exploring alternative routes to university.**Annual salary**:Year 1: £18,000 (London)**Overview of the FDM Apprenticeship Programme**

Your time on the FDM Apprenticeship Programme will be divided between working remotely and in-person at our **London office**, whilst studying part-time at **Northeastern University London** for your Bachelor of Science degree in Digital and Technology Solutions. Initially you’ll work on live IT System projects at our FDM HQ in London before having the opportunity to earn more experience working alongside our client partners within their businesses.
- After three years, your Apprenticeship will lead to a Bachelor of Science degree in Digital and Technology Solutions. Depending on which IT specialism you choose, you might be working in IT Support at our clients, working in other areas such as software development, protecting the company from cyber security threats, building virtual robots to do repeatable jobs, analysing data, or testing systems to make sure they are ready for users.Overall, the programme will enable you to learn the role of a technologist and the environments they work in, which will include:
- Establishing, building and growing relationships with FDM staff through effective communication, and providing a friendly professional service to them.
- Learning how to carry out your work in line with FDM policies and practices.
- Helping users with their accounts: setting up new accounts, closing redundant ones, resetting passwords and managing the security and privileges the users have on their accounts.
- Ensuring that our IT assets are managed and audited.
- Installing various user hardware across the offices (laptops or display screens or printers).
- Creating and managing user accounts, especially in relation to making sure new accounts are created for new starters and closed when staff leave FDM.
- Providing important troubleshooting and support for our users when they are using key systems such as Windows 10 and Office 365 to do their day-to-day work.
- Building PCs and laptops from scratch and installing and configuring all of the software our office staff requires to do their jobs.
- You’ll also get the opportunity to go ‘backstage’ and work with the networks and the large servers we use.
- FDM is a global company. The staff that work at FDM depend on you and your team to have IT systems that work and allow them to do their job. So, you could be helping a user in London one minute and then, straight after, someone from Singapore, Hong Kong, Frankfurt, Australia or North America or anywhere else in our global FDM community.**About You**:
***

**Desired skills**:

- Good people skills
- Strong team-working skills
- Good time management skills
- Basic Office 365 awareness (Word, PowerPoint, Excel and Outlook)
- Basic Android/ Apple IOS experience
- Entry qualifications (A-levels or equivalent) for a BSc degree in Digital Technology Solutions

**Personal qualities**:

- Passion for a career in IT, curious about how digital platforms work
- Attention to detail and ability to work with a high level of accuracy
- Ability to communicate effectively and professionally both verbally and in written format

**Future prospects**

As part of the Apprenticeship Programme, you will have the opportunity to work with FDM's global clients within their business as a fully integrated member of their team, which will open many doors for your future career. Once qualified, you can also choose to join the FDM Graduate Programme and work full-time with some of the biggest companies in the world.**About Us**:
***
- FDM Group is a global professional services provider, with a focus on IT. We work with over 200 clients across multiple sectors including media, finance and travel. Renowned for our dynamic Careers Programme, we transform graduates, returners to work and ex-forces personnel into IT and business professionals, giving them the opportunity to kick-start an exciting new career. We are proud of our emphasis on diversity and inclusion, as we have grown exponentially throughout Europe, North America and Asia Pacifi

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