Business Support Administrator

2 weeks ago

High Wycombe, United Kingdom Buckinghamshire Council Full time

**Salary**

£23,365 - £26,247

**Reference number**

BUC09675

**Contract type**

Fixed Term / Secondment

**Working hours**

Full Time

**Level of DBS check required**

Yes

**Date posted**

20 Jul 2023, 11 p.m.

**Application deadline**

6 Aug 2023

**Overview**:
We have a fantastic opportunity for a **Business Support Administrator **to join our Corporate Business Support Team. We are looking for an individual who enjoys working in a fast-paced environment, and who can provide excellent support to those working in the front-line services supporting our residents. This is a secondment/fixed-term contract opportunity for 24 months.

**About us**:
An exciting opportunity has arisen within Corporate Business Support, which forms part of the Resources Business Unit in Buckinghamshire Council. The team provide excellent support services to the Children’s Social Care Teams across the county. We are looking for a full time Business Support Administrator (Career Grade 1-2) working 37 hours per week, to support the Youth Offending Service (YOS) in High Wycombe. Should there be a business need, staff may be required to work across multiple locations.

By working with us, you are part of something bigger. Our services are wide-ranging, the opportunities to grow and progress are endless. Our commitment to work-life balance and adapting ways of working is shaping our working lives for the better. So from the moment you join us, we’ll support you to be the best you every step of the way.

**About the role**:
**Key Accountabilities**
- Excellent Customer Service
- Managing important & confidential correspondence from internal customers and external customers, including Police and Court information
- Dealing with telephone queries from internal and external customers
- Note taking for a wide range of meetings
- Inputting data onto the Council’s internal data bases and electronic systems
- Financial responsibilities, including processing invoices and making purchases using a range of databases
- Arranging internal and external meetings including, bookings for visitors to the office
- General administrative duties

Please see the attached job summary for further information on this position.

Any-Desk:
As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.

**About you**:

- You must be a hard-working professional.
- You are customer focused.
- You must be resilient, able to demonstrate the ability to deal with sensitive and difficult information.
- You must be able to work flexibly to respond to service demand.
- You must be able to demonstrate the ability to prioritise a varied and challenging workload.
- You will possess excellent communication skills and accurate attention to detail.
- You'll be educated to GCSE/NVQ2 level or equivalent, including in English and Maths.
- You are keen to learn and able to juggle priorities effectively, often with conflicting demands.
- You are caring and helpful.

**Other information**:
The role is office based but is currently being offered on a 60% office and 40% home working agreement. This arrangement is under continuous review, so may revert to an increase in office working, in line with business needs. This role is a fixed term contract for 2 years and offered for 37 hours per week, with a working pattern:
- Monday - Thursday 9am-5:30pm, with 1 hour’s unpaid lunch

Friday 9am-5pm, with 1 hour’s unpaid lunch

This post has a starting salary of £23,365 per annum

Advert closing date: 6th August 2023

Interviews - w/c 14th August 2023

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

- Unspent convictions and/or unspent conditional cautions only

For further information on how long it takes for convictions and conditional cautions to be spent, please refer to Nacro’s guide on the Rehabilitation of Offenders Act.

**Our values and culture**:
We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

- a fair and inclusive culture
- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and in

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