Senior Customer Care Coordinator

5 months ago


London, United Kingdom Cityscape Recruitment Ltd Full time

**About the Company**

The company has a passion for preserving Britain’s architectural heritage. Their aim is to preserve their listed buildings, so that the future generations can enjoy them for many years to come. The company is now looking to develop an array of high-end residential properties upon the remaining land. So that home buyers can inhabit the surrounding areas and live within the beauty that area has to offer.

**About the Role**

The main responsibilities of the role are as follows:

- Client facing (Front of house) - Based at the site in Tooting
- Booking / logging, property issues / defects
- Carrying out Quality Inspections / Snagging
- Carrying out Home Demo's
- Managing a 2 year post sale handover period
- Defect resolution

**Benefits & Rewards**
- Base salary of between £40,000 - £45,000
- 7% Pension Scheme
- Healthcare Scheme

**About the Requirements**

They will also ideally have 'hands on' experience of the following:

- Home Demo's
- Quality Inspections
- Snagging
- Booking / logging defects
- Managing a 2 year post sale handover period
- Defect resolution

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£45,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: PW - SCCC - 056


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