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Housing Benefit Officer

4 weeks ago

Crewe, United Kingdom Emerging Futures Full time

**Hours **15 hours per week
**Location** Cheshire East (base to be discussed)
**Salary** £23,979 pro rata

Emerging Futures (EF) works across the country to support people affected by homelessness, addiction, and mental health challenges. Our greatest resource is our people, so we also offer generous annual leave, pension, employee assistance programme and other benefits.

**About the role**

As the Housing Benefit Administrator, you will support our administration and housing team to ensure Housing Benefit claims are submitted in a timely manner, payments are received and updated on our client management system, and pursue any HB claims that become overdue.

You will support teams to complete claims and act as a main point of contact between Housing Benefit and Emerging Futures.

**About you**
- You have some experience of the benefits system and data management systems.
- You are a problem solver who likes to see things through to the end.
- You have a keen eye for detail and accuracy.
- You have good communication and analytical skills.
- You employ a mature, empathetic, and non-judgmental attitude towards our stakeholders.

**What do our staff say about working for us?**
- “My professional development is being addressed all the time. I have had so much training while I have been here.”_
- “We try to create an environment where it’s ok not to be ok. I feel very blessed to be part of this organisation.”_

**Interested?**

**Closing date** 27th March 2024

**Anticipated interview dates are to be wc 1st April 2024.**

**Job Type**: Part-time

**Salary**: £23,979.00 per year

Expected hours: 15 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Free or subsidised travel
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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