Customer Service Advisor

2 weeks ago


Abingdon, United Kingdom The Recruitment Group Full time

The Recruitment Group is hiring

We are on the lookout for Customer Service Advisors to join our fun and vibrant client based in Abingdon. Whether you have experience or not, our client would like to hear from you.

**About You**:
Do you have previous experience working within Customer Service? That is great If not, that is no problem, as full training and support can be provided.

**The details**:
Hours: 37.5 Hour - Flexibility on offer including a 4-day working week.

Hourly rate: £21,000 - £23,000

Location: Abingdon, Oxfordshire

Start date: ASAP

**About the role**
- As a Customer Service Advisor, you will be responsible for:

- Providing a premium experience to customers and internal stakeholders, taking ownership of queries through to resolution and whenever possible looking to resolve at first contact.
- Building relationships, supporting, and liaising with all internal departments as required, enabling everyone involved to deliver a premium customer experience in all instances.
- Taking ownership and personal accountability of any queries or issues that are raised.
- Maintain all CRM and other related systems, ensuring information is updated in a clear and concise manner at every touch point.

Excellent transport links and a great team environment makes this a great place to work.



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