Out of Hours Coordinator

2 weeks ago


Whitstable, United Kingdom HRS Healthcare Ltd Full time

Are you looking for some part time work that you can do from home? Do you have great communication skills? If so, then read on

**About the role**
- The Out of Hours Coordinator will cover all out of hours bookings that get called in by clients during your shift.
- These clients will be wanting to book a carer, HCA, Support Worker, or Nurse to come and cover a shift.
- You will proactively then call available staff to who can work.
- Offering strong customer service to ensure the needs of the client are met along with ensuring the staff member is aware of all the details of the shift.
- This is not an on-call type role, you will be proactively working during the set hours and will need to attend some training in Whitstable.

**About you**
- You will have an excellent telephone manner.
- You will have had experience of working in a customer focused role and able to work under pressure.
- You ideally will have worked within the care sector.
- Ability to build rapport with the clients, our internal team and field-based team.
- Strong IT skills with the ability to prioritise and multitask.
- You will have the right to work in the UK and hold a clean UK driving licence.

**What’s on offer for the Out of Hours Coordinator role?**
- Our client will offer you £10.42 per hours (Friday) and £12 per hour (Saturday).
- Either Friday 6am - 9am and Sun 6am - 2pm OR Sat 2pm - 10.30pm
- 25 days AL plus the bank holiday (pro rata)
- Enhanced sick pay.
- Employee Assistance Programme.
- Free DBS.
- Pension contributions.
- Frequent social events.
- Access to discounts on goods and services offered by third parties.
- Excellent career development opportunities.

**Job Types**: Part-time, Permanent
Part-time hours: 8.5 - 11 per week

**Salary**: £10.42-£12.00 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Whitstable

Reference ID: MAOOH



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