Service Administrator

2 weeks ago


Avonmouth, United Kingdom Kolt Recruitment Ltd Full time

**SERVICE ADMINISTRATOR**

**Location of the Service Administrator / Fleet Administrator / Workshop Administrator**:
Avonmouth

**Salary of the Service Administrator /Fleet administrator / Workshop Administrator**:
£24,000 - £26,000
Plus overtime at a rate of 1.5

**Working Hours of the Service Administrator / Fleet administrator / Workshop Administrator**:
Working 5 days a week 8.00am to 16.30pm which equates to 40 hours per week

**Benefits for the Service Administrator / Fleet administrator / Workshop Administrator**:

- Pension
- BUPA Medical Insurance
- Life Assurance 2 x salary
- Vehicle purchase discount
- Employee Discounts with the Network Benefits
- Employee Assistance Programme
- Holiday allowance rising with length of service
- Great career development
- Onsite Mental Health First Aiders
- Being Brilliant Awards

Organised and energetic Service Administrator / Fleet administrator / Workshop Administrator required for a high-volume commercial Dealership.
As our clients Service Administrator, you will assist the Depot Manager to manage the workshop to ensure a profitable & efficient site that meets or exceeds customer expectations.

**Responsibilities of a Service Administrator / Fleet administrator / Workshop Administrator**:

- Service costing and invoicing as required Inc. retail, warranty, and contract in a timely manner and to a high standard.
- Assist in the control of admin work levels and outstanding open jobs.
- Providing administration support to the workshop for example raising estimates and securing authority for work to be carried out
- Dealing with customer queries.
- Exceeding customer expectation by ensuring you are part of a Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running
- To understand key performance targets and support your colleagues and team to achieve them
- To embrace all opportunities of learning and developing alongside some of our Brilliant skilled Service Administrators.
- To assist with general housekeeping duties required within the service administration office.

**Skills and Qualifications of a Service Administrator / Fleet Administrator / Workshop Administrator**:

- Desire to work in a fast paced, demanding environment
- Experience working with retail and warranty systems/software
- Be able to follow Manufacturer guidelines for claim input
- Display a high level of customer service
- IT Literacy
- Brilliant levels of communication written and verbal
- Enthusiastic, Team Player, Flexible.
- To ensure profit opportunities are maximised and target month end WIP levels are achieved


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