Customer Service Advisor
3 days ago
**Role: Customer Service Advisor**
**Location: Romford**
**Term: Full Time, Perm**
**Salary: £23,000-£25,000**
**Hours: 37.5 hours per week**
**Shifts
- 5 days out of 7- Monday
- Friday 8.30am-8pm, Sat 9am-5pm, Sun 10am-5pm**
**Start dates: 27th March and April 25th**
If you have a passion for delivering great customer service, are energetic and driven to succeed then this role is for you
**The role of a Customer Service Advisor**:
- To effectively handle inbound calls and accurately record the outcome of each contact
- To manage customer service enquiries in line with our customer service goals
- To support the Sales Department in taking overflow sales calls if required
- Learn and develop skills to progress through each area of the Customer Care Team
- Be a customer champion and feedback on processes, policies, products that can help the business improve
- Take an active part in team and operational meetings and contribute to the development and success of the Company
- Act with integrity, due care, skill, and diligence
- Be open and honest with our regulatory body
- Maintain a professional and courteous manner towards your fellow team members, customers, and clients
- Work within our regulatory framework and adhere to our Quality Assurance Programme
**Requirements of a Customer Service Advisor**:
- Experience within a Call Centre environment in a similar role. We would also consider retail and hospitality experience.
- Experience in dealing with Customer complaints both verbal and written is desirable.
- Use of Live Chat or a similar system is desirable.
- Excellent communication skills, both written and verbal.
- Being driven
- Engaging well with customers
- Professional telephone manner.
- Attention to detail with focus on achieving first time quality.
- Competent level in Excel, Word, and Interne
**Benefits of a Customer Service Advisor**:
- Starting with 24 days holidays
- Evolving benefits package
- Health Cash plan
- Tech Saving Schemes
- Company Events
- Cycle to work scheme
- Employee discount
- Gym membership
- Onsite parking
- Referral programme
- Store discount
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- Weekend availability
Work Location: One location
Reference ID: 885592
-
Customer Service Advisor
1 day ago
Romford, United Kingdom Aston Group Full timeCustomer Service Advisor (Hybrid working role) Salary and Benefits: Competitive 22 days holiday per year in addition to Holidays Birthday Off after one year of service Pension with 4% salary sacrifice scheme and employer contribution Death in Service benefit of 4 x salary Employee Assistance Programme Eyecare Vouchers Cycle to Work Scheme Location:...
-
Sales and Customer Service advisors
3 months ago
Romford, United Kingdom CV-Library Full timeSales and Customer Service advisors – Come and join our fun, lively and exciting environment using experience for waitressing or barista work. Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor. Have...
-
Customer Service Advisor
3 days ago
Romford, United Kingdom Premier Work Support Full timeOur client, an established Self drive hire company have an immediate position for a **Customer Service Advisor** to join their team on a permanent basis. Reporting to the office manager you will be responsible for: - Dealing with incoming enquiries - Meeting and greeting customers on site - Quoting clients on rental process and negotiation - Up selling...
-
Customer Service Advisor
2 days ago
Romford, United Kingdom AMG Recruitment Full timeWe are hiring a Customer Service Advisor for our client at their Romford site, to start with us in April. You will be dealing with customer queries, via telephone and online live chat, in connection with their insurance policies. On offer is an excellent salary from £24,000-£28,000 depending on experience, with a bonus scheme also attached. **Key...
-
Service Advisor
3 days ago
Romford, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - Up To £27,000 OTE - £30,000 Working Hours - Monday - Friday 8:00 - 18:00 Saturday 8:00 - 14:00 Location - Romford Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service...
-
Service Advisor
3 days ago
Romford, United Kingdom Red House Recruitment Ltd Full timeOur client, a **FranchisedDealership** in the **Romford**area has a fantastic opportunity for a Service Advisor / Service Consultant to join their team. **Basic Salary**: Up to **£26,000, with realistic earnings of £31,000**, further benefits to be discussed during interview. **Experience required**:Service Advisor experience in an automotive environment...
-
Customer Service Advisor
6 months ago
Romford, United Kingdom Zen Hair Extensions Full timeAs an industry leader in Luxury Hair Extensions, we are looking for a Customer Service Advisor to join our fast paced team to assist with the day to day client relations for our ever-growing clientele, primarily salon owners and hair extension stylists. Main duties will include: - Maintaining the customer care inbox. - Liaising between office team and the...
-
Sales and Customer Service Advisor
6 months ago
Romford, United Kingdom Amplifon Group Full time**Sales And Customer Service Advisor**Romford**Hours: 22 | Monday to Thursday (10am - 4pm).**Salary: £13,728 p.a. + Variable commission scheme**A Career to Be Proud Of...**We are looking for a Sales and Customer Service Advisor to join our high street branch in Dunstable. You will be working on the reception desk managing the diary for the Audiologist,...
-
Service Advisor
7 months ago
Romford, United Kingdom Group 1 Automotive UK Full time**Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Audi Dealership in Harold Wood is looking to recruit a new Service Advisor. About the...
-
Service Advisor
7 months ago
Romford, United Kingdom Group 1 Automotive UK Full time**Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Audi Dealership in Harold Wood is looking to recruit a new Service Advisor. About the...
-
Customer Advisor
4 days ago
Romford, United Kingdom Boots Full time**Customer Advisor**: Romford, The Liberty Fixed Term Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...
-
Customer Service Advisor
2 weeks ago
Romford, United Kingdom CV-Library Full timeAbout Breyer Group Breyer is one of the leading property services providers in the South and South East, with over 60 years of experience within the public sector. Established in 1956 by Fred Breyer, the company remains a family-owned business and we pride ourselves on continuing to work with family values in place. Our specialist roofing, responsive...
-
Customer Service Advisor
5 days ago
Romford, United Kingdom Huntress Full timeCustomer Service Advisor - Temp-Perm (Full time) Our client based in Romford are seeking a Customer Service Advisor to join their team on a Temporary-Permanent basis. The successful individual will be dealing with several customer-facing tasks ensuring the customers receive a great experience. **Duties**: - Inputting of customer orders - Resolve customer...
-
Customer Service Representative
3 months ago
Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Romford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Service Advisor
24 hours ago
Romford, United Kingdom Top Job Recruitment Ltd Full timeTop Job Recruitment are looking for a Service Advisor for our client based in Romford. This is a fantastic opportunity for someone who is looking to develop their current skills and progress within a rewarding company. Our client are an independent business and has been established for over 45 years. Job Role: - Advise customers on service and repairs...
-
Christmas Customer Advisor
7 months ago
Romford, United Kingdom Boots Full timeSummary Job Reference: - 220443BR Romford, The Brewery Fixed Term We are now recruiting Christmas Customer Advisors for our Romford, The Brewery store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...
-
Service Advisor
3 days ago
Romford, Greater London, United Kingdom Auto Skills UK Full timeJob OverviewWe are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK in Romford. The successful candidate will be responsible for delivering exceptional customer service, meeting sales targets, and working collaboratively with the service department team.
-
Automotive Service Advisor
4 weeks ago
Romford, Greater London, United Kingdom Steven Eagell Limited Full timeRole OverviewThis is an exciting opportunity for a skilled Automotive Service Advisor to join our team at Steven Eagell Limited in Romford. As a key member of our service department, you will play a crucial role in delivering exceptional customer care and satisfaction.
-
Customer Advisor
7 months ago
Romford, United Kingdom Stellantis &You Full time**This is based in our Romford Dealership RM7 9QU** **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and...
-
Customer Service Representative
1 week ago
Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000Company Overview:Innovative and dynamic company beBee Professionals is seeking a highly skilled Customer Service Advisor to join our team in Romford, United Kingdom. As the first point of contact for customers, you will provide excellent service and resolve queries efficiently.