Customer Service Advisor
4 days ago
Customer Service Advisor - Temp-Perm (Full time)
Our client based in Romford are seeking a Customer Service Advisor to join their team on a Temporary-Permanent basis. The successful individual will be dealing with several customer-facing tasks ensuring the customers receive a great experience.
**Duties**:
- Inputting of customer orders
- Resolve customer queries
- Track all customer queries and provide updates
- Help maintain customer service records
- Handling and de-escalating complaints or passing the customer to a manager
- Dealing with the production team & 3rd party providers on deliveries
- Providing telephone cover when needed
Hours: Monday - Friday 08:30-17:00 or 09:00 - 17:30
**Salary**: £11.28-£12.30
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Customer Service Advisor
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