Email Support Specialist
7 months ago
***
**Working Hours: Monday to Friday, 8:30 AM - 5:00 PM**
**Company Overview**:
Your Storage Box is a dynamic and growing e-commerce fulfillment company dedicated to providing top-notch products and exceptional customer service. We are looking for a Customer Service Representative to join our team and help us maintain our commitment to outstanding customer satisfaction.
**Position Overview**:
**Key Responsibilities**:
- Address and resolve customer complaints, striving for customer satisfaction.
- Process and facilitate return shipments and exchanges accurately and efficiently.
- Assist customers in tracking orders and providing product information.
- Collaborate with the team to continuously improve customer service processes and practices.
If you are a motivated individual who thrives in a fast-paced environment, we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: £12.00-£14.00 per hour
**Benefits**:
- Casual dress
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Durham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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