Export Logistics Clerk

6 months ago

Poole, United Kingdom Lush Full time

**Description**:
This is a fantastic opportunity for someone who is wanting to get into the world of Logistics. You will be managing a portfolio of export customers, you will deliver an end to end ordering process, ensuring paperwork is created in accordance with customs requirements. You will be ensuring collections and deliveries are managed and planned in the most effective way and be able to problem solve any disruption or potential delay in the supply chain.

We are looking for a super talented individual with fantastic communication skills you will be super organised and a proactive self-starter brimming with positivity, passion and ideas. Freight knowledge, incoterms & shipping experience is preferred but not essential.

**Key Responsibilities**:

- To manage a portfolio of customers providing high level of service.
- Delivering an end to end ordering process, from initial order through to invoicing and delivery.
- Ensuring all paperwork is created and supplied in accordance with customs regulations
- Communicating with all departments and teams whenever a change to the supply chain is affected. (orders & freight movements) notifying all parties with a solution focused approach
- Work in collaboration with nominated freight forwarders to ensure collections and deliveries are managed and planned in the most effective and cost efficient way.
- Work together with customer service on the distribution of various events throughout the year, such as staff boxes, press launches, shop refurb/relocation etc
- Assist and advise best practice for shop openings/relocations and new and emerging Export markets
- Become fully trained to ensure all hazardous material is distributed within IATA, ADR and IMDG guidelines to enable shipping with appropriate and accurate paperwork.
- Generate bespoke reports and analysis as requested.
- Complete & maintain regular month end & QAD housekeeping procedures (e.g. sales orders, due dates, filing of shipping documents & invoices in accordance with HMRC)
- Implement, monitor and always look to improve processes to increase business efficiency and accuracy.
- Provide help and assistance in a friendly and efficient manner to both internal and external customers and colleagues.
- Comply with H&S regulations & be proactive with the wellbeing of yourself & your fellow team members

**Our desired person would
-**:

- Have previous logistics experience (full training will be given)
- Excellent organisational skills along with great time keeping.
- Positive and can-do attitude
- Can work well under pressure.
- Great communication skills
- Good English - written and spoken.
- Good Computer skills
- Flexibility - with working hours

**Benefits**:

- 25 days holiday plus bank holidays
- 6 months’ full pay for parental leave (primary caregiver)
- Enhanced paternity leave
- Bonus scheme
- Day off for weekday birthdays
- Holiday purchase scheme
- 50% discount on Lush products and spa treatments
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- Financial childcare support on return to work
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.

**About Lush**:
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

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