Global Artwork Logistics Coordinator
4 weeks ago
As a Global Artwork Logistics Coordinator, you will play a vital role in supporting the global procurement and logistics of campaign assets for Lush Group. In this position, you will be responsible for ensuring smooth delivery to international markets, managing digital assets, and monitoring spending to ensure localisation aligns with brand standards.
Key Responsibilities- Support global procurement and logistics for campaign assets, including labels, signage, and gift artworks, ensuring timely delivery to international markets.
- Manage digital assets, add metadata, and provide status updates to global Brand and Procurement teams.
- Monitor spends, identify cost-saving opportunities, and ensure accountability for expenses.
- Collaborate with the Artwork Support team and other Creative Production, Retail, and Manufacturing teams to ensure localisation processes are in line with brand guidelines.
- Provide logistical support for print and delivery processes, including ordering supplies, proofing supplier PDFs, receiving parcels, checking, packing, labelling, tracking, and sending out to countries.
- Send critical export communication around artwork changes and updates, monitor actions taken, and ensure deadlines are met.
- Work with the Creative Production team to manage the rollout of brand or soapbox campaign assets.
- Collaborate with supreme customer service to effectively represent the Artwork Support team, provide admin and comms support on launches, projects, and events, and provide a smooth experience for internal teams.
- Filter/assess inquiries daily, react quickly, communicate updates and changes, ensure information is available promptly, and answer questions or redirect to manage expectations.
- Build and maintain strong working relationships with print suppliers and international and internal resources.
- Coordinate with the team to identify and prioritise production and translation needs, manage workflows and approvals to ensure on-time delivery of final content or assets.
This role requires exceptional client-service skills (internal + external customers), excellent communication skills, proficiency in project tracking, and timely responses. Familiarity with the print process (litho + digital) and awareness of artwork set-up and handling are advantageous.
What We Offer- A competitive salary of £25,000 - £26,000 per year.
- A range of benefits, including 25 days holiday plus bank holidays, 6 months' full pay for parental leave (primary caregiver), enhanced paternity leave, bonus scheme, day off for weekday birthdays, holiday purchase scheme, 50% discount on Lush products and spa treatments, cycle to work scheme, discounted rail and bus season tickets, employee assistance programme, and financial childcare support on return to work.
- A supportive and collaborative work environment that values employee ownership, allowing all colleagues to contribute ideas for the future and share in the rewards of success when the company is doing well.
- Ongoing training and development opportunities to help you grow and succeed in your role.
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