Warehouse and Logistics Claims Specialist

4 weeks ago


Poole, Poole, United Kingdom Insignis Full time

At Insignis, we are seeking a highly skilled Warehouse and Logistics Claims Specialist to join our team. As a key member of our operations team, you will play a vital role in managing and resolving claims related to warehouse and logistics operations.

About the Role

The primary purpose of this role is to enhance vendor quality and provide timely updates to stakeholders to maintain high operational standards. You will be responsible for coordinating supplier relations, handling non-conformity resolution, managing and resolving claims, and driving process improvement.

Key Responsibilities

  1. Coordinate Supplier Relations: Act as the primary contact for suppliers regarding quality, technical issues, and non-conformities, collaborating closely with internal stakeholders.
  2. Handle Non-Conformity Resolution: Lead the full non-conformity process, including root cause analysis, implementing corrective actions, and overseeing cost recovery.
  3. Manage and Resolve Claims: Oversee the end-to-end claims process for warehouse and logistics, including initiating, following up, and closing claims.
  4. Enhance Quality Control: Implement corrective actions that enhance vendor quality, aiming to minimise costs related to non-conformity and blocked stock.
  5. Drive Process Improvement: Support cross-divisional initiatives, providing insights to improve product drawings, specifications, and tools for improved quality control.
  6. Maintain SAP Documentation: Ensure all claims, actions, and follow-ups are thoroughly documented in SAP for accurate tracking and transparency.

Requirements

  • Supplier Quality Engineering: Background in supplier quality engineering, parts coordination, or similar role with some technical proficiency is beneficial.
  • ERP System Familiarity: Working knowledge of SAP or other ERP systems is essential.

What We Offer

We offer a competitive compensation package, including salary (£60,000 - £80,000 per annum), plus bonus and excellent benefits. This role also offers opportunities for continuous learning and career development, as well as flexible working arrangements and employee well-being support.

How to Apply

To apply for this opportunity, please forward an up-to-date CV to Rob Hutchings.



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