Compliance Operations Specialist

3 days ago


Poole, Poole, United Kingdom STR Group Full time

Job Summary:

The Supplier Claims Controller role at STR Group is a key position responsible for managing and resolving claims related to warehouse and logistics operations. The ideal candidate will have a strong background in supplier quality engineering, parts coordination, or similar roles with some technical proficiency.

About the Role:

This permanent position offers a competitive compensation package, including salary (approximately £45,000) + bonus + excellent benefits. As a Supplier Claims Controller, you will be responsible for coordinating supplier relations, handling non-conformity resolution, managing and resolving claims, driving enhanced quality control, and maintaining SAP documentation.

Key Responsibilities:

  1. Coordinate Supplier Relations: Serve as the primary contact for suppliers regarding quality, technical issues, and non-conformities, collaborating closely with internal stakeholders.
  2. Handle Non-Conformity Resolution: Lead the full non-conformity process, including root cause analysis, implementing corrective actions, and overseeing cost recovery.
  3. Manage and Resolve Claims: Oversee the end-to-end claims process for warehouse and logistics, including initiating, following up, and closing claims.
  4. Drive Enhance Quality Control: Implement corrective actions that enhance vendor quality, aiming to minimize costs related to non-conformity and blocked stock.
  5. Maintain SAP Documentation: Ensure all claims, actions, and follow-ups are thoroughly documented in SAP for accurate tracking and transparency.

Requirements:

  • Background in supplier quality engineering, parts coordination, or similar role with some technical proficiency.
  • Excellent communication and problem-solving skills.
  • Able to work independently and collaboratively as part of a team.
  • Strong analytical and organizational skills.

Benefits:

  • Competitive Compensation Package.
  • Professional Growth Opportunities.
  • Flexible Working Arrangements.

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