Compliance Operations Specialist
3 days ago
Job Summary:
The Supplier Claims Controller role at STR Group is a key position responsible for managing and resolving claims related to warehouse and logistics operations. The ideal candidate will have a strong background in supplier quality engineering, parts coordination, or similar roles with some technical proficiency.
About the Role:
This permanent position offers a competitive compensation package, including salary (approximately £45,000) + bonus + excellent benefits. As a Supplier Claims Controller, you will be responsible for coordinating supplier relations, handling non-conformity resolution, managing and resolving claims, driving enhanced quality control, and maintaining SAP documentation.
Key Responsibilities:
- Coordinate Supplier Relations: Serve as the primary contact for suppliers regarding quality, technical issues, and non-conformities, collaborating closely with internal stakeholders.
- Handle Non-Conformity Resolution: Lead the full non-conformity process, including root cause analysis, implementing corrective actions, and overseeing cost recovery.
- Manage and Resolve Claims: Oversee the end-to-end claims process for warehouse and logistics, including initiating, following up, and closing claims.
- Drive Enhance Quality Control: Implement corrective actions that enhance vendor quality, aiming to minimize costs related to non-conformity and blocked stock.
- Maintain SAP Documentation: Ensure all claims, actions, and follow-ups are thoroughly documented in SAP for accurate tracking and transparency.
Requirements:
- Background in supplier quality engineering, parts coordination, or similar role with some technical proficiency.
- Excellent communication and problem-solving skills.
- Able to work independently and collaboratively as part of a team.
- Strong analytical and organizational skills.
Benefits:
- Competitive Compensation Package.
- Professional Growth Opportunities.
- Flexible Working Arrangements.
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