Customer Service Co-ordinator

2 weeks ago


Redditch, United Kingdom DS Smith Full time

About the role

An exciting opportunity has arisen within our Packaging Manufacturing site in Redditch. We are currently seeking a highly motivated and ambitious individual who would enjoy working in a fast-paced, manufacturing environment, as a part-time Customer Service Co-Ordinator.

You will report to the Customer Service Manager and be responsible for processing order requests, building and maintaining strong relationships with customers, handling and resolving customer queries and complaints and maintaining document records.

To be successful in the position, you will need to be seeking a highly motivated and ambitious individual who would enjoy working in a fast-paced, manufacturing environment

About you
- Minimum requirements:_
- Excellent verbal and written communication skills.
- Proven track record of performing at a high level in a fast-paced customer service environment.
- Be hardworking, pro-active and self-motivated.
- Enjoys being part of a team dynamic
- Preferred requirements:_
- Working with Integrated Business Systems.

**Benefits**:

- Competitive salary
- Pension scheme
- Life assurance
- Income protection
- 25 days’ holiday plus bank holidays



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